Jasmin Silva
Valrico,FL
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
9
9
years of professional experience
Work History
Property Manager
Vidalta
04.2021 - 08.2023
- Handle tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Develop, review and submit property operating and capital budgets.
- Prepare specifications, solicited bids and approved subcontracts for building services.
- Monitor progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Monitor timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Train and motivate leasing staff during bi-monthly trainings.
Property Manager
Evergreen Real Estate Group
09.2017 - 04.2021
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Completed final move-out walk-throughs with tenants to identify any required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed annual rent calculations using housing database software.
- Maintained current contract files as prescribed by company contract policies and procedures.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Maintained constant balance and accounting of property petty cash account.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Managed operations and leasing of upscale community of nearly 530 executive apartment homes
Property Manager
ACC Management Group
04.2015 - 02.2017
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Developed and executed plan to achieve and maintain 97% or better rate of occupancy.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Developed, reviewed and submitted property operating and capital budgets.
- Boosted occupancy 98% by leveraging market knowledge and successful promotional strategies.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Leasing Manager
Madison Park Butterfield
12.2014 - 04.2015
- Created and submitted daily reports on leasing activities.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Managed daily and weekly marketing and leasing plans.
- Collected, completed and processed lease applications.
- Created, coordinated and engaged in marketing campaigns.
- Trained leasing professionals on regulatory requirements, company policies and office procedures.
- Developed and implemented tactical marketing plans.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Administered operations to handle needs of more than 430 tenants across 430 property units
Education
Certification - Administration/Medical Billing And Coding
Computer Systems Institute - Gurnee
Gurnee, IL09.2012
High School Diploma -
Zion Benton Township
Zion, IL05.1999
Skills
- Customer service-focused
- City and county regulations
- Tenant and eviction laws
- Property tours and inspections
- Budgeting
- Administrative support
- Exceptional oral and written communication skills
Languages
Spanish
Professional Working
Timeline
Property Manager
Vidalta
04.2021 - 08.2023
Property Manager
Evergreen Real Estate Group
09.2017 - 04.2021
Property Manager
ACC Management Group
04.2015 - 02.2017
Leasing Manager
Madison Park Butterfield
12.2014 - 04.2015
Certification - Administration/Medical Billing And Coding
Computer Systems Institute - Gurnee
High School Diploma -
Zion Benton Township
Languages
Bilingual
Languages
Bilingual
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