Jasmin Smith
Philadelphia,PA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Greeter/ Security
Abington Jefferson Hospital
08.2021 - Current
- Answered visitors questions and pointed individuals in right directions.
- Greeted visitors and patient with smile and provided friendly, knowledgeable service.
- Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
- Acted as first point of contact for visitors and patients.
Medical Receptionist
Alliance Cancer Specialists
11.2021 - 07.2022
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Enhanced office productivity by handling high volume of callers per day.
- Managed multi-line phone system and pleasantly greeted patients.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Responded to correspondence from insurance companies to verify patient's coverage.
Supervisor
Aramark
09.2012 - 08.2021
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference purposes.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Interviewed, hired and trained new employees for production positions.
- Set overall vision and provided team leadership.
- Maintained compliance with company policies, objectives and communication goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Medication Technician/CNA,Float Pool
Ann Choice /Erickson Living Facility
06.2018 - 05.2020
- Answered visitors questions and pointed individuals in right directions.
- Greeted visitors and patient with smile and provided friendly, knowledgeable service.
- Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
- Acted as first point of contact for visitors and patients.
Education
Bachelor Of Public Health - Public Health
La Salle University
Philadelphia, PA05.2024
Associate In Cultural Science And Technology - Nursing
Community College of Philadelphia
Philadelphia, PA12.2012
Skills
- Staff Management
- Scheduling
- Training and Development
- Conflict Resolution
- Training and mentoring
- Inventory oversight
- Leadership
- Microsoft Software
Certification
- Clinical Nursing AssistantTraining - 13 weeks
- Medical Technician Training- 4 weeks
Additional Information
Volunteer with Pheed Philly and Philabundance
Timeline
Medical Receptionist
Alliance Cancer Specialists
11.2021 - 07.2022
Greeter/ Security
Abington Jefferson Hospital
08.2021 - Current
Medication Technician/CNA,Float Pool
Ann Choice /Erickson Living Facility
06.2018 - 05.2020
Supervisor
Aramark
09.2012 - 08.2021
Bachelor Of Public Health - Public Health
La Salle University
Associate In Cultural Science And Technology - Nursing
Community College of Philadelphia