Syaff Abdul
United States
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Good communication, multitasking and planning abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Associate Banker-ME
JPMorgan Chase
06.2022 - Current
- Enhanced client satisfaction by promptly addressing inquiries and providing tailored solutions.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Collaborated with team members to achieve sales targets and maintain high-quality customer service standards.
- Facilitated seamless account openings, closings, transfers, and updates for a diverse clientele base.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
- Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
- As a Adopter, greet clients and schedule appointments with Bankers for services by utilizing the use of a tablet
BDC Representative
Advantage Toyota
12.2019 - 06.2022
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Utilized consultative selling skills to identify key trends.
- Identified and executed appropriate strategies for business success.
- Used sales and order management systems and technologies to facilitate exceptional customer service.
- Developed strong business relationships to provide service and value beyond customer expectations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
BDC Representative
Auto Gallery Imports
09.2016 - 12.2019
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Utilized consultative selling skills to identify key trends.
- Identified and executed appropriate strategies for business success.
- Used sales and order management systems and technologies to facilitate exceptional customer service.
Lead Driver
SCIS Security
02.2014 - 09.2016
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Coordinated with drivers to organize timely pickup and delivery.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Addressed driver communications and provided required data to drivers.
- Data Entry and Scanning in-flight entertainment equipment for inbound and outbound American Airline Flights
Education
High School Diploma -
John Adams High School
Ozone Park, NY06.2008
Skills
- Consumer Banking
- Legal Considerations
- Customer Outreach
- Opening Accounts
- Community Relations
- ATM Balancing
Certification
- CNP - Certified Notary Public
Timeline
Associate Banker-ME
JPMorgan Chase
06.2022 - Current
BDC Representative
Advantage Toyota
12.2019 - 06.2022
BDC Representative
Auto Gallery Imports
09.2016 - 12.2019
Lead Driver
SCIS Security
02.2014 - 09.2016
High School Diploma -
John Adams High School