Jasmine A. Burgess

Efficient submission of specialty PO Prior Authorizations for insurance approval.

Coordinated with insurance companies to verify authorization status.

Coordinated the submission of approved requests to specialty pharmacies for dispensing.

Initiated process with insurance company to contest denial of prior authorization, stressing essential nature of prescribed medication.

Facilitated access to financial aid programs for uninsured patients.

Resolved escalated matters impacting manufacturer assistance program operations.

Coordinated the ordering of specialty medications for patients through mail order services.

Maintained an excel sheet tracking patient medication orders and renewal dates.

• Guarantee availability of medications for inpatient care.
• Aided in the preparation and distribution of medications as needed.
• Trained in IV compounding, Pediatric IV Compounding, OR IV compounding, narcotic delivery to Pyxis, anesthesia narcotic delivery to OR room Pyxis stations, epic in-basket trained, thoroughly trained in Pyxis operations

• Provided guidance on medication usage effectively.
• Utilized medication software for safe and precise dispensation of medications.
• Maintain smooth workflow through effective management of phone communication and order processing.

• Executed administrative responsibilities by inputting prescription details and insurance data in patient records.
• Managed and sorted inbound telephone communications for pharmacy team.
• Provided comprehensive prescription details to customers.

• Identified prospective clients through detailed review of field data and peer recommendations.
• Developed efficient sales strategies for improved growth.
• Achieved and exceeded targets for new development metrics.

• Served as main point of assistance for guests in seating section.
• Handled all concerns efficiently with a positive attitude.
• Fostered a pleasurable and protected atmosphere for all attendees.
• Assisted guests by offering venue-related information.