Jasmine Akins

Work History

Eastman Dental

Rochester, NY

03.2021 - Current

Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Serves as liaison, appointment coordinator, and patient advocate between referring office, specialists and patient to assist in coordination of scheduled visits and procedures incorporating all incoming referrals to department
Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing multiple, complex details to insurance or worker’s compensation carrier to obtain prior authorizations for both standard and complex requests
Acquire insurance authorization for visit and, if applicable, any testing; insurance authorization information will be entered in AxiUM referral record for patient, and attaches referral records to any visits in which they are missing.
Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance which includes provider template oversight, reporting to manager any obstacles to timely scheduling.

University of Rochester Medical Center Rochester

Rochester, NY

11.2018 - 03.2021

Connected with patients to assess satisfaction, check food quality and educate about nutrition.
Obtained food preference data and assisted patients with making meal selections.
Calculated nutritional requirements to assess adequacy of diet and nutrition support.
Researched and identified ingredients and nutritional components of foods, diets and menu choices.
Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
Organized and planned medical nutrition therapy for 70 patients and residents

Highland Hospital

Rochester, NY

09.2014 - 04.2019

Maintained order and cleanliness of work areas to conform with health codes.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Cross-trained in other kitchen positions to support team and meet customer needs.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Resolved customer concerns and relayed relevant information to supervisor.

Simply Crepes

Rochester, NY

01.2012 - 02.2014

Set up and performed initial prep work for food items such as soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Garnished and arranged dishes into creative presentations.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.