Jasmine Alfred
Fort Myers
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
OSF Saint Francis Medical Center
Peoria, IL
10.2023 - 04.2026
- Provided direct patient care, assisting with daily living activities and comfort needs.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with healthcare team to implement individualized care plans and improve patient outcomes.
- Educated patients and families on post-care instructions, promoting understanding of health management.
- Documented patient information accurately in electronic health records to ensure continuity of care.
- Trained new staff on patient care protocols and best practices, enhancing team performance and efficiency.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Barista
Starbucks
Peoria, IL
03.2018 - 10.2023
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Trained new baristas on operational procedures and customer service excellence.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Managed inventory levels, reporting shortages to ensure timely restocking of supplies.
- Collaborated with team members to streamline workflow during peak hours for improved efficiency.
- Controlled line and crowd with quick, efficient service.
Education
High School Diploma - Medical
Midwest Technical Institute
IL08-2023
High School Diploma -
Palmetto Ridge High School
Naples, FL05-2017
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Time management
- Friendly and outgoing
- Cash handling
- Team leadership
- Decision-making
- Safe food handling
Certification
- CNA - Certified Nursing Assistant
- CPCT/A - Patient Care Technician/Assistant
- Certified BLS/CPR
Timeline
Patient Care Technician
OSF Saint Francis Medical Center
10.2023 - 04.2026
Barista
Starbucks
03.2018 - 10.2023
High School Diploma - Medical
Midwest Technical Institute
High School Diploma -
Palmetto Ridge High School