Jasmine Amundson
Bismarck,North Dakota
Summary
Experienced in Customer Service with over 2 years of experience in the food and retail industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Asset Protection Associate
Walmart 3648
Bismarck, ND
02.2022 - 05.2022
- Controlled reduction of loss inventory by protecting company assets.
- Checked CCTV for evidence of shoplifting.
- Patrolled store departments to check for suspicious activities.
- Wrote reports for internal and external crime, burglary or theft.
- Worked with local police and court system in order to provide statements and evidence needed to charge suspects.
- Detained and apprehended shoplifting suspects in order to prevent company loss.
Online Grocery Associate
Walmart 3648
Bismarck, North Dakota
06.2021 - 02.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Crew Trainer
Mcdonalds- Miriam Avenue
Bismarck, North Dakota
08.2020 - 06.2021
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Efficiently performed closing duties in order to ensure a clean and sanitary store.
Daycare Assistant Teacher
New Song Kids Care
Bismarck, ND
10.2017 - 11.2020
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Met with parents about daily activities, positive developments and issues.
- Kept notes of behavior issues, food served and medications administered to children.
Education
Bachelor of Arts - Communications- Media Production
University of Mary
Bismarck North Dakota05.2024
High School Diploma -
Legacy High School
Bismarck North Dakota05.2021
Skills
- Legal Documents
- Preventive Maintenance
- CPR Certification
- Critical Thinking
- Professional Development
- Customer Experience
- Complex Problem-Solving
- Basic First Aid
- Teamwork and Collaboration
- Customer Service
- Time Management
- Engaging with Diverse Customers
Timeline
Asset Protection Associate
Walmart 3648
02.2022 - 05.2022
Online Grocery Associate
Walmart 3648
06.2021 - 02.2022
Crew Trainer
Mcdonalds- Miriam Avenue
08.2020 - 06.2021
Daycare Assistant Teacher
New Song Kids Care
10.2017 - 11.2020
Bachelor of Arts - Communications- Media Production
University of Mary
High School Diploma -
Legacy High School
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