Jasmine Andino
Sanford
Summary
Empathetic professional in customer service, known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers. Reliable grocery clerk with a background in providing efficient customer service. Capable of handling multiple tasks simultaneously, while maintaining high standards of work. Demonstrated strengths include strong organizational skills, adaptability, and the ability to work effectively in fast-paced environments. Previous roles have resulted in enhanced customer satisfaction and streamlined store operations.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Alorica
Sanford
01.2025 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Performed document reviews involving large volumes of material within specified time frames.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Answered calls to facilitate customer service in a timely manner.
Grocery Clerk/Customer Service Cashier
Publix Grocery Store
Apopka
10.2022 - Current
- Unloaded delivery trucks and organized stock room to optimize space and efficiency.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
- Operated cash registers to process payments from customers, handled returns and exchanges of merchandise.
- Greeted customers promptly and responded to questions.
Education
Some College (No Degree) - Marketing
Seminole State College of Florida
Lake Mary, FLSkills
- Customer service
- Technical troubleshooting
- Adaptability and flexibility
- Computer proficiency
- Retail store support
- Team collaboration
Affiliations
- Creative writing
- Self-improvement
- Reading & learning
Timeline
Customer Service Representative
Alorica
01.2025 - Current
Grocery Clerk/Customer Service Cashier
Publix Grocery Store
10.2022 - Current
Some College (No Degree) - Marketing
Seminole State College of Florida
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