JASMINE BENNETT
Frisco,TX
Summary
Talented professional business women seeking to fill a Lead Role. Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused, and diligent with good people and problem-solving abilities. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
9
9
years of professional experience
Work History
Overnight Stocker Lead
Neiman Marcus
09.2021 - 06.2024
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for following day's operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for successful restocking process.
Customer Service Representative
Blueprint
05.2020 - 08.2021
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Problem Solver
Kohls
11.2019 - 04.2020
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Employed various tools and equipment to find solutions to difficult or complex issues.
Customer Service Representative
SPECTRUM
01.2019 - 12.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
Warehouse Associate
Amazon
01.2015 - 12.2018
- Receive and put away inventory
- Get customer orders ready and pack them up
- Load boxes into trucks for shipment
- Use scanners to read bar codes on products.
Education
High School Diploma -
Kimball High School
Dallas, SD07.2016
Skills
- Stocking shelves
- Pallet Jack Operation
- Heavy Lifting
- Creative Direction
- Scheduling
- Time Management
- Product marketing
- Web Analytics
- Problem-solving abilities
- Critical Thinking
- Data Entry
- Problem Resolution
- Microsoft Excel
- Payment Processing
Activities
Member of the Shreveport soccer club. I enjoy sport, traveling, listening to music and sharing a great meal with friends.
Timeline
Overnight Stocker Lead
Neiman Marcus
09.2021 - 06.2024
Customer Service Representative
Blueprint
05.2020 - 08.2021
Problem Solver
Kohls
11.2019 - 04.2020
Customer Service Representative
SPECTRUM
01.2019 - 12.2019
Warehouse Associate
Amazon
01.2015 - 12.2018
High School Diploma -
Kimball High School