Jasmine Bernal
South Lake Tahoe,CA
Summary
Compassionate Medical Assistant with expertise in patient care, appointment scheduling, and electronic health records management. Proven ability to enhance patient satisfaction through effective communication and organization.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Medical Assistant
Barton Healthcare System
South Lake Tahoe, CA
12.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Supported healthcare providers during patient examinations and procedures.
- Coordinated patient appointments and follow-up visits, optimizing scheduling to enhance patient care.
- Coordinated patient appointments to ensure timely scheduling. for patients via phone and in person.
- Managed patient records in electronic health record systems to ensure accurate and up-to-date information.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared examination rooms, adhering to strict sanitation protocols.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Patient Care Coordinator
Barton Healthcare System
South Lake Tahoe, California
10.2021 - 12.2023
- Communicated treatment plans to patients and facilitated follow-up care efficiently.
- Coordinated patient appointments and managed scheduling conflicts effectively.
- Collaborated with medical staff to streamline patient intake processes promptly.
- Assisted patients with insurance inquiries and explained coverage details clearly.
- Managed incoming calls from patients to address their concerns promptly. and addressed patient concerns with empathy and professionalism.
- Developed resource materials for patients to enhance understanding of services offered.
Education
High School Diploma -
South Tahoe High School
South Lake Tahoe, CA06-2014
Skills
- Patient care
- Electronic health records
- Patient assessments
- Patient intake procedures
- Appointment scheduling
- Health insurance navigation
- Patient communication
- Medical terminology
- Time management
- Fluent in Spanish
Languages
Spanish
Limited
Certification
- Nationally Certified Medical Assistant
- CPR Certified
Timeline
Medical Assistant
Barton Healthcare System
12.2024 - Current
Patient Care Coordinator
Barton Healthcare System
10.2021 - 12.2023
High School Diploma -
South Tahoe High School