Jasmine Birchfield
Memphis,TN
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution, and interpersonal communication. Proficient with project management, personnel training, and production scheduling. Sets example for work ethic, punctuality, and quality. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Team Lead
Teleflex
2023.08 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Team Leader
Smiths Medical
2022.04 - 2023.08
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
Distribution Center Supervisor
Milwaukee Tool
2021.01 - 2022.02
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Recommended and implemented measures to improve production methods and quality of products.
- Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Supervised activities of workers engaged in receiving, storing, and shipping products or materials.
Team Leader
Milwaukee Tool
2018.01 - 2021.01
- Offered training and support to keep team members motivated and working toward objectives.
- Developed open and professional relationships with team members, enabling more effective issue resolution.
- Assessed, motivated and empowered team members to work to grow with in the company.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Maintained positive working relationship with fellow staff and management.
Equipment Operator
Milwaukee Tool
2017.04 - 2019.01
- Kept equipment fueled and ready for immediate use to support scheduling demands.
- Checked equipment for defects before and after shift and submitted report indicating equipment condition.
- Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
- Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
- Observed company safety protocols for trench safety and perimeter establishment to reduce job site accidents.
- Inspected and repaired equipment to maintain durability and optimal performance.
Team Leader
Williams-Sonoma, Inc.
2016.07 - 2017.04
- Delegated daily tasks to team members to optimize group productivity.
- Led working groups to develop mitigation strategies and prepare standard operating procedures for system operations.
- Evaluated employee performance, identified areas of improvement and communicated plans to employees.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Education
High School Diploma -
Greenville High School
Greenville, MSSkills
- Evaluating Employee Work
- Documentation and Reporting
- Coaching and Mentoring
- People Management
- Quantitative Skills
- Conflict Resolution
- Customer Service
- Courteous Demeanor
- Quality Assurance Controls
- Adaptive Team Player
- Microsoft Office Expertise
Timeline
Team Lead
Teleflex
2023.08 - Current
Team Leader
Smiths Medical
2022.04 - 2023.08
Distribution Center Supervisor
Milwaukee Tool
2021.01 - 2022.02
Team Leader
Milwaukee Tool
2018.01 - 2021.01
Equipment Operator
Milwaukee Tool
2017.04 - 2019.01
Team Leader
Williams-Sonoma, Inc.
2016.07 - 2017.04
High School Diploma -
Greenville High School
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