Jasmine Brassard
The Bronx,NY
Summary
Detail-oriented professional with experience in fast-paced environments. Skilled in team collaboration and time management, consistently enhancing customer satisfaction and loyalty through effective problem-solving and communication. Resourceful and adaptable service professional with a versatile background. Known for strong cash handling and customer service skills, ready to leverage expertise to enhance guest experiences and operational efficiency.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Tuckahoe, New York
01.2025 - 12.2025
- Crafted beverages to match company standards and individual preferences promptly.
- Resolved customer issues to improve loyalty and satisfaction.
- Collaborated with team members for efficient operations during peak periods.
- Conducted accurate cash transactions and maintained balanced registers.
- Delivered swift, professional responses to customer inquiries.
Server
The Cabin Restaurant
White Plains, New York
10.2024 - 01.2025
- Assisted customers with menu selections, enhancing their dining experience through personalized recommendations.
- Processed customer orders efficiently, ensuring accuracy and timely delivery to the kitchen.
- Collaborated with kitchen staff to ensure smooth communication and prompt service for all orders.
- Resolved customer complaints effectively, maintaining a positive dining atmosphere and ensuring satisfaction.
- Trained new servers on restaurant policies, service standards, and customer interaction techniques.
Ride Attendant
Playland Park
Rye, New York
05.2021 - 08.2021
- Conducted safety checks on rides to ensure compliance with operational standards.
- Assisted guests with special needs to access rides safely and comfortably.
- Responded promptly to guest inquiries, providing information about ride features and park amenities.
- Collaborated with team members to maintain cleanliness and safety of ride areas.
Education
High School Diploma -
Bronx Theatre
The Bronx, NY01-2023
Skills
- Beverage preparation
- Cash handling
- Menu knowledge
- Safety compliance
- Customer service
- Team collaboration
- Time management
- Training new staff
- Communication skills
- Problem solving
Timeline
Barista
Starbucks
01.2025 - 12.2025
Server
The Cabin Restaurant
10.2024 - 01.2025
Ride Attendant
Playland Park
05.2021 - 08.2021
High School Diploma -
Bronx Theatre