Jasmine Brockington
PLOOER,GA
Summary
Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Industrious offering 5 years of bakery industry experience ready to add value to team. Well-versed in processing accurate sales transactions and providing superior customer service.
Overview
11
11
years of professional experience
Work History
Logistics Shipping Coordinator
Shaw Industries
12.2022 - Current
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Reviewed paperwork to determine priorities and set schedules.
- Monitored and tracked shipments to determine timely delivery and minimize delays.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Handled day-to-day shipping and receiving overseeing more than 100 plus packages per day.
Expeditor
Shaw Industries
03.2018 - 12.2022
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Devised and implemented efficient processes for production tracking and inventory control.
- Gathered and organized materials to support operations.
- Coached employees through day-to-day work and complex problems.
- Managed office activities by maintaining communication between clients, tracking records and filing all documents.
- Collaborated with cross-functional teams to align production plans with customer requirements.
Store Associate
Home Depot
03.2023 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in- store and by telephone, going above and beyond to serve needs.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Greeted customers, helped locate merchandise, and suggested suitable options
Equipment Operator
OA Logistics
02.2016 - 03.2018
- Completed minor repairs and replacements of equipment parts to restore functionality.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated machining equipment safely with team of operators
Cashier
Krystals Resturant
06.2013 - 08.2018
- Performed cash, card and check transactions to complete customer purchases.
- Tallied cash drawer at beginning and end of each work shift.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Woodmont High School
Piedmont, SC05.2013
Skills
- Monthly Audits
- Staff Assignments
- Returns and Exchanges
- Excel
- Communications Strategies
- Stocking and Replenishing
- Inventory Control
- Word
- Microsoft Outlook
Timeline
Store Associate
Home Depot
03.2023 - Current
Logistics Shipping Coordinator
Shaw Industries
12.2022 - Current
Expeditor
Shaw Industries
03.2018 - 12.2022
Equipment Operator
OA Logistics
02.2016 - 03.2018
Cashier
Krystals Resturant
06.2013 - 08.2018
High School Diploma -
Woodmont High School