Jasmine Brown
Garner,NC
Summary
Customer-focused professional with extensive experience in sales, customer service, and administrative support. Proven ability to build strong relationships, resolve customer concerns, and process information accurately in fast-paced environments. Demonstrates strong communication, problem-solving, and organizational skills, committed to delivering excellent service and achieving team objectives.
Overview
2027
2027
years of professional experience
Work History
Realtor Assistant
Abrams Realty & Design
Raleigh, North Carolina
2024 - Current
- Facilitated preparation of property listings and marketing materials for agents.
- Managed client communications via email and phone, addressing inquiries to improve client satisfaction.
- Organized open houses, ensuring properties presented well to attract potential buyers.
- Supported administrative tasks, including document preparation, streamlining workflow for the team.
- Sorted and delivered incoming mail, letters, and packages to appropriate recipients.
Package Delivery Driver
Amazon
Garner, NC
2024 - Current
- Provided exceptional customer service, enhancing customer experience through accurate and efficient deliveries.
- Exhibited accountability and reliability while managing time effectively to ensure timely deliveries.
- Coordinated multiple priorities to consistently meet daily performance goals in a fast-paced environment.
- Utilized mobile technology and routing systems to resolve issues and enhance customer satisfaction.
Customer Service Representative
CareDx
Brisbane, California
2019 - 2020
- Utilized strong communication, empathy, and problem-solving skills to address customer needs effectively.
- Assisted customers and patients with inquiries and concerns through inbound and outbound calls, ensuring clear communication and support.
- Resolved customer concerns by researching solutions and providing timely follow-up.
- Maintained accurate records and updated customer information across multiple systems.
- Handled confidential information with professionalism and discretion.
Mobile Sales Associate
Best Buy
Garner, North Carolina
2015 - 2017
- Drove store sales goals by actively engaging with customers.
- Engaged customers to identify needs, recommending tailored products and services.
- Built customer relationships through attentive listening and personalized service.
- Accurately processed transactions while ensuring a positive customer experience.
- Informed customers about products, services, and available solutions.
- Developed strategic plans to achieve sales goals within designated territory.
Education
Associate of Arts -
Johnston Community College
Smithfield, NC12-2026
High School Diploma -
Garner Magnet High School
Garner, NC01-2014
Skills
- Client management
- Customer support
- Effective communication
- Sales and referrals
- Relationship building
- Document management
- Data entry
- Microsoft Office proficiency
- Time management
- Problem resolution
- CPR/First aid certified
Timeline
Realtor Assistant
Abrams Realty & Design
2024 - Current
Package Delivery Driver
Amazon
2024 - Current
Customer Service Representative
CareDx
2019 - 2020
Mobile Sales Associate
Best Buy
2015 - 2017
Associate of Arts -
Johnston Community College
High School Diploma -
Garner Magnet High School