Jasmine Bryant
Detroit,MI
Summary
Experienced professional dedicated to driving organizational growth and success. Proven track record of achieving results, identifying opportunities for improvement, and implementing strategic solutions. Strong work ethic and passion for excellence. Committed to continuous learning and professional development. Ready to take on new challenges and contribute to the success of your organization.
Overview
15
15
years of professional experience
Work History
Customer Service
KLS Logistics
07.2024 - Current
- Data entry
- Distribution Claims
- Inbound/Outbound Calls
FordPass Guide(Hybrid)
Ford
09.2023 - 07.2024
- Data entry
- Chat Customer Support
- Troubleshooting Vehicles
- Outbound Calls
Recruiter (temporary position)
Kelly Services
01.2023 - 10.2023
- Drug screenings
- I-9
- Onboarding
- Data Entry
Reservation Rep (Work From Home)
Enterprise Holdings
11.2022 - 04.2023
- Taking inbound calls
- Data Entry (taking personal information such as First & last name ssi, and DOB)
- Making reservations
Amazon
Livonia, MI
10.2021 - 11.2022
- Scan packages
- Driving OP Machine
- Packing packages
- Licensed Machine Operator
Postal Clerk
Post Office
Livonia, MI
10.2017 - 01.2021
- Scan packages
- Dispatch outgoing mail
- Sort mail for routing
- Customer service (making postal sales?)
- Team Lead
- Taking inventory and logging
Customer Service (work from home)
Kellyconnect
11.2016 - 07.2018
- Data analyst
- Assisting with customer set up
- Billing (taking card information)
- Data Entry (Changing personal information in the system)
Customer Service
Concentrix
Southfield, MI
04.2016 - 10.2016
- Making inbound and outbound calls to assist customers with technical support
- Troubleshooting devices
- Data entry
Customer Service
Home Depot
Oak Park, MI
08.2015 - 04.2016
- Making outbound and inbound calls
- Data entry
- Credit card handling
Customer service
ACS
Southfield, MI
06.2015 - 08.2015
- Making outbound and inbound calls
- Data entry
Nutrition Services
Beaumont Hospital
Grosse Pointe, MI
03.2014 - 05.2015
- Answering calls taking patients orders
- Placing different patients diets in the computer
- Prepare food items and assembles ready foods for patient trays
- Deliver food trays to patients rooms
- Changing diets base on surgical reason or health
Machine Operator
Eclipse Mold
Clinton Township, MI
05.2014 - 02.2015
- Read and follow all work instructions provided.
- Operate molding machines.
- Package finished goods using established standards
- Team Lead.
Shift Leader/Cashier/Food Server
Del Taco
Troy, MI
07.2013 - 04.2014
- Trained, taught and motivated the team
- Assigned tasks (cleaning, line duties, opening/ closing duties) and provided feedback and training.
- Empowered Associates to make all customer leave happy.
- Counted drawers and followed proper daily cash handing procedures.
Customers Service Patient Associate (Internship)
Harper Hospital
Detroit, MI
11.2011 - 04.2012
- Assisted patient with proper locations for test etch.
- Greet healthcare professionals, patients and visitors.
Lunch Server
Sunday Dinner Company
Detroit, MI
02.2010 - 08.2011
- Helped prepare food and clean.
- Set up tables
- Seated customers
Education
Nursing
Kentucky State University
05.2013
General Studies
Plymouth Prep
06.2012
Skills
- Customer service oversight
- Customer service leadership
- Customer service support
- Customer service and communication skills
Timeline
Customer Service
KLS Logistics
07.2024 - Current
FordPass Guide(Hybrid)
Ford
09.2023 - 07.2024
Recruiter (temporary position)
Kelly Services
01.2023 - 10.2023
Reservation Rep (Work From Home)
Enterprise Holdings
11.2022 - 04.2023
Amazon
10.2021 - 11.2022
Postal Clerk
Post Office
10.2017 - 01.2021
Customer Service (work from home)
Kellyconnect
11.2016 - 07.2018
Customer Service
Concentrix
04.2016 - 10.2016
Customer Service
Home Depot
08.2015 - 04.2016
Customer service
ACS
06.2015 - 08.2015
Machine Operator
Eclipse Mold
05.2014 - 02.2015
Nutrition Services
Beaumont Hospital
03.2014 - 05.2015
Shift Leader/Cashier/Food Server
Del Taco
07.2013 - 04.2014
Customers Service Patient Associate (Internship)
Harper Hospital
11.2011 - 04.2012
Lunch Server
Sunday Dinner Company
02.2010 - 08.2011
Nursing
Kentucky State University
General Studies
Plymouth Prep