Jasmine Burney
Atlanta,GA
Summary
Dynamic professional with a strong background in fraud prevention and license renewal at Walmart and DMV. Proven analytical mindset and expertise in fraud prevention strategies led to successful case resolutions. Exceptional time management and customer service skills ensured timely mail delivery as a Postal Carrier, consistently exceeding performance expectations.
Overview
6
6
years of professional experience
Work History
License Renewal
DMV
11.2023 - 06.2025
- Evaluated license renewal applications thoroughly, verifying eligibility for licensure based on specific state requirements.
- Contributed to license renewal efforts by conducting comprehensive reviews of applications.
Postal Carrier
USPS
Palmetto, GA
10.2021 - 10.2023
- Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
- Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
- Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
- Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Provided exceptional customer service by answering inquiries and addressing concerns professionally and courteously.
Fraud Prevention Specialist
Walmart
Atlanta, GA
09.2019 - 10.2021
- Maintained detailed records of all investigations conducted, providing valuable data for trend analysis and future case management efforts.
- Managed complex cases involving identity theft, credit card fraud, and other forms of financial crime, resulting in successful resolution for affected customers.
- Supported colleagues in navigating difficult situations involving potential fraud by providing timely advice based on professional expertise and experience.
- Conducted thorough investigations of suspected fraud cases, leading to the recovery of lost funds.
Education
High School
Pebble Brook High School
Mableton, GA2011
Skills
- License renewal
- Driver's license processing
- Analytical mindset
- Fraud prevention strategies
- Parcel delivery
- Mail sorting
- Address management system
- Route planning
Timeline
License Renewal
DMV
11.2023 - 06.2025
Postal Carrier
USPS
10.2021 - 10.2023
Fraud Prevention Specialist
Walmart
09.2019 - 10.2021
High School
Pebble Brook High School