Jasmine Calvillo Bravo
Cooks Children Hospital
Azle,TX
1
Language
1
Certification
10
years of professional experience
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Work History
Medical Receptionist
1 Year 9 Months- Scheduled appointments, managed calendars, and balanced provider availability with patient needs.
- Greeted patients and families, coordinating check-in workflows with professionalism and empathy.
- Verified insurance coverage, collected demographic details
- Answered multi-line calls, routed messages, and resolved routine scheduling questions promptly.
- Processed referrals, authorizations, and required documentation for smooth patient access.
- Reduced administrative errors by consistently verifying insurance information.
- Trained front-desk staff on reception procedures, confidentiality, and service standards.
- Collaborated with clinical teams to improve registration flow and reduce waiting-room delays.
- Maintained organized patient files, supporting compliant record handling and efficient retrieval.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained current and accurate medical records for patients.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Checked patient insurance, demographic, and health history to keep information current.
Front Desk/ Patient Coordinator
1 Year 8 Months- Greet patients
- Answering phones
- Scheduling
- Insurance verification
- Submitted claims for Medicaid and insurance, facilitating timely reimbursements and ensuring compliance with policies.
- Provided friendly greetings to patients entering the facility.
- Maintained tidy and presentable reception area, ensuring availability of all necessary stationery and materials for patient needs.
- Managed inventory by ordering supplies for the Front Desk area.
Internship
1 Month- Assisted doctor
- Greeted patients and ensured a smooth check-in process for appointments
- Prepared procedure trays, ensuring all necessary instruments were ready for use
- Conducted x-ray procedures to assist in medical evaluations.
Site lead
2 Years 2 Months- Oversaw daily operations of a team, ensuring tasks were completed efficiently.
- Conducted tutoring sessions focused on improving academic performance and confidence.
- Organized and led physical activities to encourage fitness and engagement.
- Conducted sessions on social emotional learning to foster resilience and interpersonal skills.
Volunteer
3 Years 4 Months- Prepared meals in kitchen
- Set tables for dining
- Delivered plates to customers
Volunteer
1 Year 4 Months- Coordinated materials and resources for efficient classroom setup
- Oversaw classroom dynamics to ensure focused learning
- Set up classroom and activities to promote interactive and effective learning
Education
High School Diploma
Skills
Patient registration
Time management
Interpersonal skills
Clear communication
Medical terminology
HIPAA compliance
Reception management
Call handling
Appointment management
Front desk operations
Patient appointments
Administrative support
Patient intake
HIPAA regulations
Bilingual (Spanish)
Punctual
Payment processing
Authorization management
Honest
Issue resolution
Certification
- Dental Assistant
- X-Ray
- 8 Hour Infection Control
- HIPAA
Disclaimer
REFERENCE UPON REQUEST
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Cooks Children Hospital
01.2025 - CurrentRead More
Front Desk/ Patient Coordinator
Hometown Dental
09.2022 - 05.2024Read More
Internship
Royal Dental
05.2022 - 06.2022Read More
Site lead
Elevo
04.2020 - 06.2022Read More
Volunteer
Evergreen Elementary School
01.2018 - 05.2019Read More
Volunteer
Feeding Homeless
03.2017 - 07.2020Read More
California High School
Read More
Dental Assistant Tri-Cities ROP
High School Diploma
Read More