Jasmine Campbell
Wausau,WI
Summary
Driven professional with a proven track record in customer service and staff development, notably at Pick N Save. Excelled in complex problem-solving and training, enhancing customer satisfaction and team efficiency. Skilled in using POS systems and managing high-volume calls, demonstrating both hard and soft skills. Achieved significant improvements in service delivery and team capability.
Overview
2
2
years of professional experience
Work History
CSR
Pick N Save
10.2023 - Current
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Grocery Bagger
Super One Foods
06.2023 - 08.2023
- Removed trash, swept, and mopped floors for professional appearance.
- Pleasantly greeted customers and provided prompt and courteous service.
- Retrieved items for customers and verified prices.
- Collected carts from parking lot and designated return locations.
- Returned unwanted merchandise and retrieved specially requested products.
- Retrieved grocery carts and baskets from lot and various site locations.
Server
Dublin Sports Bar & Grill
04.2022 - 08.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Education
Cosmetology
Northcentral Technical College
Wausau, WISkills
- Complex Problem-Solving
- Staff Development
- Training and mentoring
Reading, and Painting
Reading is something that I enjoy doing whenever I have freetime, and the same goes for painting. There is just something about painting that calms me and it's so relaxing.
Timeline
CSR
Pick N Save
10.2023 - Current
Grocery Bagger
Super One Foods
06.2023 - 08.2023
Server
Dublin Sports Bar & Grill
04.2022 - 08.2022
Cosmetology
Northcentral Technical College