Jasmine Candelaria

Greet customers, seat customers, take orders, ensure customers enjoyment. Stocking answering phones

• Provided excellent customer service in a fast-paced dining environment.
• Took and processed customer orders accurately and efficiently.
• Maintained cleanliness of dining area and equipment throughout shifts.
• Assisted with menu recommendations and answered customer inquiries promptly.
• Collaborated with kitchen staff to ensure timely food delivery.
• Handled cash transactions and processed payments securely.
• Trained new waitstaff on best practices and service standards.
• Managed multiple tables while ensuring guest satisfaction consistently.
• Developed positive relationships with regular customers through friendly conversation.
• Provided excellent customer service by addressing any complaints or concerns promptly.

Assistant for him in his home. Iorned clothes, housekeeping, juicing, grocery shopping.

• Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
• Managed household inventory and maintenance schedules.
• Organized work projects around client's house.

• Managed daily operations to ensure seamless guest experiences at resort facilities.
• Implemented operational standards to enhance efficiency in resort management processes.
• Developed and maintained relationships with vendors for supply chain management.
• Collaborated with marketing team to enhance resort visibility through promotional events.
• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Coached, mentored and trained team members in order to improve their job performance.
• Trained employees on additional job positions to maintain coverage of roles.
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Ensured compliance with all applicable laws, regulations, industry standards.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Analyzed customer feedback data to develop action plans for improving services offered.

• Managed call routing and maintained accurate records.
• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
• Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
• Answered, screened and processed high volume of calls daily with call management system and web-based communications.
• Updated customer accounts, addresses and contact information within call management databases.
• Navigated through computer systems to review information and respond appropriately to callers.
• Maintained strong call control and quickly worked through scripts to address problems.
• Engaged actively with callers, confirming or clarifying information and diffusing anger.
• Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
• Managed customer expectations by clarifying needs, identifying options, and recommending products and services.