Jasmine Case
Overland Park,KS
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Grimaldi's Coal Brick Oven Pizzeria
Overland Park, Kansas
06.2023 - Current
- Manage staff scheduling, payroll, and performance evaluations.
- Work with UKG, ADP, Microsoft, and Excel daily.
- In charge of conflict resolution and customer satisfaction.
- Supervise and train staff in customer service, food handling, and safety protocols.
- Implement systems to track labor costs, product waste, and customer satisfaction ratings.
- Conduct inventory counts, identify discrepancies, and update the inventory management system.
- Use strong interpersonal skills to establish a positive environment for guests and employees.
- Train new employees to perform their duties.
Restaurant Manager
Whataburger
Overland Park, KS
10.2022 - 05.2023
- Communicated well, and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Coached team members on food safety and sanitation processes, customer service, menu education, and up-selling techniques to drive revenue.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enforced sanitary practices for food handling, general cleanliness, and maintenance of dining and kitchen areas.
Camp Assistant Teacher
Pembroke Hill School
Kansas City, Missouri
04.2022 - 09.2022
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Maintained safe and supportive environments to meet the individual needs of each child.
- Closely monitored and recorded student progress to help create learning plans for struggling students.
- Engaged children in arts and crafts, singing, sports activities, games, and field trips, while maintaining a safe environment.
- Welcomed students, and directed them to assigned areas.
Restaurant and Chef Manager
A La Pizza
Los Patos, Barahona, Dominican Republic
02.2018 - 01.2022
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Recruited and hired qualified candidates to fill open positions.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Set sales and profit goals, and implemented plans to correct performance deficiencies.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Oversaw inventory and ordered ingredients to restock freezers, fridges, and pantry.
- Prepared recipes, menu cycles, and portion sizes within restaurant budgets.
- Performed opening and closing procedures each day.
Tour Guide
Ecotour
Paraiso, Barahona, Dominican Republic
01.2018 - 12.2021
- Developed guest relationships to achieve a high level of satisfaction.
- Developed long-term relationships with local partners, restaurants, and hotels.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our services.
- Delivered translation services to clients in Spanish, French, and English.
- Kept the safety of group members at a high level.
- Answered questions, pointed out overlooked features, and offered further details about special exhibits to educate visitors.
Education
High School Diploma -
Abeka Academy
Pensacola, FL07.2019
Skills
- Interpersonal communication
- Conflict Resolution
- Spanish (proficient)
- Accuracy and attention to detail
- Organization and prioritization
- Team Building
Timeline
Restaurant Manager
Grimaldi's Coal Brick Oven Pizzeria
06.2023 - Current
Restaurant Manager
Whataburger
10.2022 - 05.2023
Camp Assistant Teacher
Pembroke Hill School
04.2022 - 09.2022
Restaurant and Chef Manager
A La Pizza
02.2018 - 01.2022
Tour Guide
Ecotour
01.2018 - 12.2021
High School Diploma -
Abeka Academy
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