Jasmine Chappell
New York,USA
Summary
Experienced leader with strong background in guiding teams, managing projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Family Engagement Program Manager
Friends of the Children, New York
New York
10.2023 - Current
- Coach team members on professional development opportunities, contributing to improved overall performance.
- Manage the performance of Friends, including completing and conducting annual and semi-annual performance appraisals
- Plan and organize weekly programming that align with Achiever’s needs
- Facilitate professional development for Friends
- Led program development and implementation to enhance youth mentorship initiatives.
- Support onboarding process of new Friends and Program Managers
- Collaborate with community partners that align with the goals, mission of Friends of the Children and needs of families
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Recruit new participants including conducting baseline assessments
- Organize community events upward of 300 attendees
Youth Advocate
Friends of the Children, New York
New York
09.2018 - 10.2023
- Provide consistent, weekly academic and social emotional support and mentorship to 8-10 adolescent females ages 12 to 18
- Develop individualized goals and milestones for each youth based on their unique circumstances, interests, and needs
- Build long-term, consistent, positive relationships with youth, parents, caregivers, and teachers
- Write curriculum and create weekly activity plans
- Meet weekly with each youth for a minimum of 4 hours to work on goals through planned activities
- Help youth, caregivers, and families navigate complicated social services and systems, and provide individualized resources based on needs, such as food insecurity, education, or employment
- Develop relationships with teachers and other school stakeholders to ensure academic success via weekly check-ins and follow up
- Facilitated workshops on life skills, fostering resilience and self-advocacy among youth.
- Work with each youth to create a post high school graduation plan
- Conducted regular evaluations of program effectiveness, adjusting strategies as needed to better serve the youth population.
- Provide detailed reporting on each child across specific indicators for the purpose of data collection to fuel positive outcomes
- Maintained accurate case records and documentation in compliance with organizational standards and confidentiality guidelines.
- Lead community events to support community building, peer relationships, and social and emotional development
- Interview Youth Advocate candidates and provide support and training to new hires
Campus Youth Support
DREAM/Harlem RBI, New York
New York
08.2017 - 09.2018
- Directly supervised a team of 18 school year and 36 summer Group Leaders
- Worked with elementary-age youth to manage and mediate conflicts through restorative practices
- Set individual behavioral goals with youth
- Created and managed an incentive system for group leaders to implement in classrooms
- Supported the application intake process through accepting and inputting applications in an online system; Apricot
- Facilitated professional development trainings for group leaders
- Supported the professional development of group leaders through informal and formal performance reviews
- Organized and managed major site-based events
- Ensured that staff had the appropriate materials and supplies based on a provided budget
- Led groups of 70-80 youth and staff on weekly trips within the five boroughs
- Created and implemented a daily program schedule
- Ensured compliance during health inspection site visits
- (Promotion)
Group Leader
Children’s Aid Society, New York
New York
09.2015 - 08.2017
- Led a group of 20 elementary-aged youth in daily after school activities including sports, art and literacy
- Wrote curriculum which was used across all program sites
- Created and facilitated lesson plans to aid in youth’s social-emotional skill development
- Managed youth behaviors through implementation of positive and culturally appropriate youth development strategies
Group Leader
Children’s Aid Society, New York
New York
06.2012 - 08.2014
- Led a group of 20 youth ranging from 7 to 9 years old in daily enrichment activities
- Planned and escorted youth on trips weekly trips
- Developed and implemented literacy-based activities
- Supported the team to create a safe environment for youth
Education
BA - English Studies
Queens College
New York05-2015
AA - Early Childhood Education
Queensborough Community College
New York05-2013
Skills
- Skilled in Microsoft Office, G-Suite Google apps, Salesforce
- Data-driven problem solving, Strategic planning, Leadership, Youth programming
Certification
- Youth Mental Health First Aid Instructor - September 2024
- First Aid and CPR Certification - August 2023
- Mandated reporting
Timeline
Family Engagement Program Manager
Friends of the Children, New York
10.2023 - Current
Youth Advocate
Friends of the Children, New York
09.2018 - 10.2023
Campus Youth Support
DREAM/Harlem RBI, New York
08.2017 - 09.2018
Group Leader
Children’s Aid Society, New York
09.2015 - 08.2017
Group Leader
Children’s Aid Society, New York
06.2012 - 08.2014
AA - Early Childhood Education
Queensborough Community College
BA - English Studies
Queens College