Jasmine Cole
Windsor Mill,MD
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
Work History
Representative
Next Generation Logistics
Baltimore, MD
01.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Stocker/Digital Marketing Associate
Walmart
Ellicott City, Maryland
09.2021 - Current
- Stocked shelves with newly arrived products.
- Arranged merchandise in an attractive manner to promote sales.
- Provided customer service by answering questions about product location, price and availability.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Cashier
Walmart
Randallstown, Maryland
09.2020 - 05.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Used suggestive selling techniques to promote add-on sales.
Volunteer
Give Kids The World Village
Kissimmee, Florida
08.2017 - 08.2018
- Organized a variety of activities for kids such as arts and crafts, sports, games, movies.
- Developed relationships with children and families to ensure their satisfaction with the Kids Club services.
- Maintained a clean and organized environment throughout the facility.
- Planned special events such as birthday parties or holiday celebrations for members of Kids Club.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Education
Certified Medical Assistant -
Loving Hearts
Baltimore, MD06-2024
Certified Phlebotomy Technician -
Loving Hearts
Baltimore, MD04-2024
High School Diploma -
Milford Mill Academy
Baltimore, MD05-2020
Skills
- Relationship Building
- Data Entry
- First Aid/CPR
- Critical Thinking
- Decision-Making
- Team building
- Planning
Timeline
Representative
Next Generation Logistics
01.2023 - Current
Stocker/Digital Marketing Associate
Walmart
09.2021 - Current
Cashier
Walmart
09.2020 - 05.2021
Volunteer
Give Kids The World Village
08.2017 - 08.2018
Certified Medical Assistant -
Loving Hearts
Certified Phlebotomy Technician -
Loving Hearts
High School Diploma -
Milford Mill Academy