Jasmine Collins
Atlanta,GA
Summary
With a proven track record at Amazon Supplemental SC, I excel in driving operational excellence and team leadership. Spearheaded initiatives that slashed costs by 42.1% and fostered a culture of continuous improvement. Expert in supply chain optimization and nurturing cross-functional teams to achieve peak performance.
Overview
4
4
years of professional experience
Work History
Operations Manager III
Amazon Supplemental SC
Union City, GA
08.2024 - Current
- Spearheaded operational improvements, reducing IRDR DPMO by 77.6%
- Boosted ATL7 DA capacity by 164%, enhancing volume handling efficiency
- Create and implement learning series for associates, fostering skill development
- Spearheaded learning development series for associates/Tier 3s, fostering skill growth
- Achieved #1 regional LTIR ranking and record-breaking IB/DA carton volumes
- Optimized processes to reduce 'missing unit' costs substantially and improved building throughput CPLH by 37% from Q3 to Q4, enhancing operational efficiency
- Orchestrated cross-functional initiatives to improve Trans Out Reactive Cancellation by 19.4% YoY and GIA DPMO by 9% YTD, fostering teamwork and operational synergy
- Improved safety compliance with $5.4M capital proposal
- Boosted training metrics across departments
- Revolutionized Learning department, reducing new hire no-shows and enhancing 0-45 day retention
- Implemented 'Behind the Smile' program for 180+ associates
- Analyzed critical safety needs, leading to substantial capital investment
- Tracked and improved key performance indicators in Hazmat, Code of Conduct, and ATV training
- Crafted and communicated Learning team's vision of excellence, driving significant improvements in new hire retention and training compliance
- Partnered with leaders to enhance training ownership
- Facilitated 'Behind the Smile' rollout, achieving full compliance across all on-boarding cohorts
- Increased Each Receive rates
- Increased UPH by 18% during PEAK 2024
- Spearheaded XEW2 decommissioning, slashing timeline by 8 weeks and saving $528k
- Drove record-breaking 1.6mil carton performance during PEAK 2024
- Fostered cross-functional teamwork to achieve site-wide efficiency gains
- Mentored team members, promoting skill development and operational excellence
- Pioneered innovative approaches to streamline processes, resulting in substantial cost savings and productivity enhancements across multiple departments
Area Operations Manager II
Amazon Supplemental SC
Union City, GA
03.2022 - 07.2024
- Spearheaded outbound operations, achieving 34% reduction in average AGL and setting record-breaking job completion rates, surpassing 100K in a single shift
- Analyzed and improved fluid load percentage, driving a substantial YoY increase to 73% in Q4, while reducing dock pallet count from 1200 to 800 daily
- Implemented strategies to decrease BHD's Outbound recirc below 10% in Q4, marking a significant YoY improvement and enhancing operational efficiency
- Led Outbound team to consistently deliver over 90K jobs, maintaining leadership position throughout PEAK season
- Orchestrated comprehensive improvements across multiple KPIs, driving substantial enhancements in efficiency, productivity, and overall performance
Area Operations Manager I
Amazon Supplemental SC
Union City, GA
10.2020 - 03.2022
- Increased Each Receive rates. Increased UPH by 18% during PEAK 2021
- Spearheaded XEW2 decommissioning, slashing timeline by 8 weeks and saving $528k.
- Drove record-breaking 1.4 mil carton performance during PEAK 2022.
- Fostered cross-functional teamwork to achieve site-wide efficiency gains.
- Mentored team members, promoting skill development and operational excellence.
- Pioneered innovative approaches to streamline processes, resulting in substantial cost savings and productivity enhancements across multiple departments.
Education
Bachelor of Science - Political Science
Georgia State University
Atlanta, GA12-2021
Skills
- Supply Chain Operations
- Process Improvement
- Team Leadership
- Productivity Enhancement
- Profitability Optimization
- Project Management
- Supply Chain Optimization
- Change Leadership
- Workforce Planning
- Process Standardization
- Root Cause Analysis
- Supply Chain Strategy
- Customer Engagement
- Leadership Development
- Performance Improvement
- Safety Management
- Process Design
- Employee engagement
- Distribution management
- Cross-functional coordination
- Operations management
- Productivity improvement
Timeline
Operations Manager III
Amazon Supplemental SC
08.2024 - Current
Area Operations Manager II
Amazon Supplemental SC
03.2022 - 07.2024
Area Operations Manager I
Amazon Supplemental SC
10.2020 - 03.2022
Bachelor of Science - Political Science
Georgia State University