Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jasmine Cortes

Grovetown,GA

Summary

Proven to excel in high-pressure environments, I leveraged strong multitasking abilities and exceptional customer service skills at Olive Garden, enhancing guest satisfaction and streamlining operations. My expertise in team collaboration and ability to lift significant weight demonstrate a balance of hard and soft skills critical for peak performance in fast-paced settings.

Overview

1
1
Certification

Work History

Waitress

Ihop
Aiken, SC

Head Hostess

Olive Garden
Aiken, SC
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.

Waitress

Mi Riconcito
Grovetown, GA
06.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Midland Valley High School
Graniteville, SC
06.2023

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Able to lift 50-100 lbs
  • Fast worker/learner

Certification

Servsafe

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Waitress

Mi Riconcito
06.2024

Waitress

Ihop

Head Hostess

Olive Garden

Midland Valley High School
Jasmine Cortes