Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Security Officer 1
Tenet Health
Detroit, MI
09.2023 - Current
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
Security Receptionist
GardaWorld Security
Southfield, MI
05.2022 - 08.2023
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Made employees and visitors badges.
Resolved customer problems and complaints.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Mail Handler Assistant
United States Postal Service, USPS
Melvindale, MI
11.2021 - 04.2022
Used automated mail processing equipment to sort and collate mail.