Jasmine Davis
Birmingham,AL
Summary
Skilled in data analysis and reporting, with a proven track record at UAB/St. Vincent for enhancing patient care outcomes through meticulous data tracking and trend analysis. Excelled in utilizing Microsoft Excel and CRM systems to optimize operational workflows and improve customer service. Demonstrates exceptional communication skills and a commitment to quality assurance, significantly contributing to team success.
Overview
12
12
years of professional experience
Work History
Patient Care Technician (PCT)
UAB/St. Vincent
Birmingham, AL
08.2023 - Current
- Collected and tracked patient data (vital signs, intake/output, blood work) to support clinical teams and improve patient care outcomes
- Assisted with EKGs and bladder scans, ensuring accurate and timely data entry into electronic medical records
- Employed data-driven decision-making to monitor patient progress and support care adjustments
- Enhanced reporting accuracy through effective data collection and documentation
Patient Care Technician
UAB Medicine
Birmingham, AL
02.2023 - 07.2023
- Responsible for the accurate recording of patient information, ensuring that all data was up-to-date and comprehensive for medical professionals
- Worked closely with the clinical team to ensure precise reporting of patient metrics such as vital signs, weight, and lab results
Certified Nursing Assistant (CNA)
Elite Nursing and Rehabilitation
Vestavia Hills, AL
03.2022 - 02.2023
- Monitored and documented patient behaviors and conditions, ensuring timely updates and consistency
- Assisted in maintaining patient records and managing data related to personal care, nutrition, and hygiene
- Provided input and suggestions based on patient data to improve care routines
Clinical Assistant
Children’s Hospital
Birmingham, AL
11.2021 - 03.2022
- Assisted in tracking patient data for medical records, ensuring all records were completed according to protocol
- Coordinated between departments to ensure timely transport and handling of patients based on data-driven needs
Certified Nursing Assistant (CNA)
Northway Health and Rehabilitation
Birmingham, AL
01.2021 - 11.2021
- Documented and tracked patient records accurately, ensuring compliance with medical standards
- Analyzed daily patient care data to identify trends and assist in improving operational workflows
Financial Advisor
Regions
Birmingham, AL
08.2017 - 12.2017
- Analyzed customer account data to identify trends, resolve issues, and improve customer experience
- Managed large volumes of data while ensuring timely responses to customer inquiries and resolving disputes
Financial Care Specialist
T-Mobile
Birmingham, AL
04.2013 - 05.2016
- Managed customer accounts and provided data-based solutions to resolve issues and meet client needs
- Utilized CRM software and data analysis to optimize customer interactions and improve account services
Phone Banker
Wells Fargo
Birmingham, AL
08.2012 - 12.2012
- Provided data-driven solutions for customers by analyzing financial information and providing recommendations
- Analyzed customer account data to improve service delivery and meet performance metrics
Education
Practical Nursing Program -
Herzing University
Birmingham, AL01.2025
Certification -
Career Health Services
Birmingham, AL01.2021
High School Diploma -
Gunn Christian Academy
Birmingham, AL01.2019
Skills
- Data Analysis and Reporting
- Microsoft Excel (Pivot Tables, VLOOKUP, Data Cleaning)
- SQL and Database Management
- Statistical Analysis and Data Visualization
- Data Interpretation and Trend Analysis
- Customer Relationship Management (CRM) Systems
- Quality Assurance and Performance Metrics
- Strong communication and interpersonal skills
- Time Management and Multi-tasking
References
References available upon request.
Timeline
Patient Care Technician (PCT)
UAB/St. Vincent
08.2023 - Current
Patient Care Technician
UAB Medicine
02.2023 - 07.2023
Certified Nursing Assistant (CNA)
Elite Nursing and Rehabilitation
03.2022 - 02.2023
Clinical Assistant
Children’s Hospital
11.2021 - 03.2022
Certified Nursing Assistant (CNA)
Northway Health and Rehabilitation
01.2021 - 11.2021
Financial Advisor
Regions
08.2017 - 12.2017
Financial Care Specialist
T-Mobile
04.2013 - 05.2016
Phone Banker
Wells Fargo
08.2012 - 12.2012
Practical Nursing Program -
Herzing University
Certification -
Career Health Services
High School Diploma -
Gunn Christian Academy
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