JASMINE DAVIS
Waldorf,MD
Summary
Surgery Coordinator with background scheduling surgical procedures in medical setting. Professional and accurate when communicating with patients to explain pre-operative requirements, schedule, and answer questions. Qualified expert at determining insurance benefits.
Professional healthcare coordinator with strong focus on surgical planning and patient care. Well-versed in managing preoperative and postoperative processes, ensuring seamless communication among medical teams. Known for reliability and adaptability in fast-paced environments, always prioritizing team collaboration and efficiency. Skilled in patient scheduling, inventory management, and maintaining compliance with healthcare regulations.
Overview
11
11
years of professional experience
Work History
Surgery Coordinator
SAID M ALI MD
Waldorf, MD
01.2020 - 03.2026
- Scheduled pre-operative appointments, obtained consent forms, and collected insurance information to facilitate surgical readiness.
- Completed authorizations for surgeries and coordinated with insurance providers.
- Coordinated with hospital personnel to ensure proper preparation of OR rooms prior to surgery.
- Coordinated with hospital personnel to prepare OR rooms, ensuring all requirements were met for surgical procedures.
- Checked out patients, scheduled follow-up appointments, and managed daily appointment scheduling.
- Answered phone calls from patients inquiring about upcoming scheduled surgeries or follow up visits.
- Answered over 100 incoming calls, provided information, and directed inquiries to appropriate staff.
- Checked out patients and scheduled follow-ups while managing daily appointment scheduling for optimal patient flow.
- Communicated lab results to patients while maintaining confidentiality and accuracy.
Concierge Site Manager
S.P.Jones Enterprises LLC
Washington, DC
06.2015 - 09.2017
- Managed concierge desk operations, maintaining high standards of service delivery and hospitality.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Coordinated transportation arrangements for guests, ensuring smooth arrivals and departures.
- Developed relationships with local businesses to enhance guest experiences through exclusive offers and services.
- Trained new staff on best practices for guest interaction and hotel policies, fostering a collaborative environment.
- Delivered exceptional guest service by promptly addressing inquiries and resolving issues.
- Managed over 50 calls a day.
Education
ASSOCIATE OF APPLIED BUSINESS - HUMAN RESOURCES MANAGEMENT
Fortis College
Centerville, OH02-2019
Skills
- Surgical scheduling
- Surgical authorization
- Insurance pre-certification
- Surgical logistics
- OR time blocking
- Clinical documentation
- Chart management
- Electronic records management
- Patient communication
- Patient support
- Problem solving
Timeline
Surgery Coordinator
SAID M ALI MD
01.2020 - 03.2026
Concierge Site Manager
S.P.Jones Enterprises LLC
06.2015 - 09.2017
ASSOCIATE OF APPLIED BUSINESS - HUMAN RESOURCES MANAGEMENT
Fortis College