Samantha Stevens
Twin Falls,ID
Summary
Dedicated Healthcare Professional experienced in patient coordination and surgical scheduling. Delivered exceptional customer service while thriving in high-pressure environments and maintaining operational efficiency. Focused on enhancing patient experiences through a positive attitude, discipline, and a commitment to teamwork.
Overview
10
10
years of professional experience
Work History
Surgery Coordinator / Pre Op Assistant
Idaho Eye and Laser Center
Twin Falls, USA
01.2024 - Current
- Prepared patients for surgery by administering eyedrops and recording vital signs to ensure readiness for procedures.
- Coordinated surgical schedules and patient appointments for effective workflow.
- Coordinated patient consultations post-optometrist visit to discuss intraocular lens options, review financial paperwork, and provide pre-operative instructions for upcoming surgeries.
- Communicated with medical staff to ensure seamless procedure preparations.
- Managed patient records and documentation using electronic health systems.
Veterinary Assistant/Technician
Fairview Veterinary Clinic
Buhl, USA
06.2023 - 10.2023
- Assisted veterinarians and technicians in handling and restraining animals, performing diagnostic tests, collecting blood samples, administering medications, and monitoring anesthesia during surgeries to ensure animal safety and effective care.
- Assisted veterinarians during examinations and procedures at Fairview Veterinary Clinic.
- Administered medications and vaccinations to a variety of animal patients.
- Prepared and maintained surgical instruments and equipment for veterinary surgeries.
- Managed client communications, scheduled appointments, and processed payments, contributing to smooth clinic operations and enhanced client satisfaction.
Barista
Full Steam Espresso
Twin Falls, USA
10.2017 - 01.2023
- As a barista for Full Steam Espresso I prepared a wide variety of handcrafted beverages for customers, as well as pastry items.
- Trained new employees on coffee shop rules and procedures to ensure consistent service quality.
- Tracked inventory and ordered supplies weekly to maintain operational efficiency.
- Maintained clean, organized work area and sanitized utensils to uphold health and safety standards.
Barista
Starbucks
Twin Falls, USA
08.2016 - 02.2018
- As a barista for Starbucks I greeted every guest with a friendly attitude and was responsible for making sure every guest left happy.
- Handcrafted diverse beverages and prepared breakfast sandwiches and pastries to enhance customer experience.
- Maintained cleanliness of work area by organizing supplies and removing clutter. and sanitized all pitchers and utensils used that day.
- Handled other daily tasks, including checking expiration dates, dusting, and mopping.
Education
Animal Sciences - Vet Tech
College of Southern Idaho
Twin Falls, IDHigh School Diploma -
Twin Falls Senior High School
Twin Falls, IDSkills
- Surgical Scheduling
- Patient Coordination
- Surgical Care
- Surgical Assistant
- Patient Care
- Patient Handling
- EHR Management
- Surgical Office Experience
- Payment Processing
- Administrative Support
- Customer Service
- Veterinary skills
Willing To Relocate
- Meridian, ID
- Boise, ID
Timeline
Surgery Coordinator / Pre Op Assistant
Idaho Eye and Laser Center
01.2024 - Current
Veterinary Assistant/Technician
Fairview Veterinary Clinic
06.2023 - 10.2023
Barista
Full Steam Espresso
10.2017 - 01.2023
Barista
Starbucks
08.2016 - 02.2018
Animal Sciences - Vet Tech
College of Southern Idaho
High School Diploma -
Twin Falls Senior High School