Loyal employee empowering work culture with strengths in building and maintaining relationships with diverse range of team members in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
Insurance Sales Agent
Afni
Dallas, Texas
02.2025 - Current
Responded promptly to customer inquiries regarding product availability or pricing.
Developed and implemented successful sales strategies to increase customer base.
Provided advice on financial planning and insurance policies.
Assisted clients in selecting appropriate coverage options for their needs.
Developed a customer service strategy to ensure the highest level of satisfaction.
Forklift Operator/Inbound Associate
Enovis
05.2021 - 07.2024
Load/unload trailers for inbound
Inventory management
Adhere to safety management standards and production schedules
Cross-trained and provided backup support for organizational leadership.
Forklift Operator
ICU Medical
06.2018 - 03.2021
Receiving and inventory management
Oracle system utilization
Promoted operational efficiency by maximizing loads on each transfer.
Office administration, billing and data entry
Insurance Specialist, Claims and Policy Processing Clerks
Mint Dentistry
04.2015 - 11.2017
Verifying insurance and informing clients of what their plans covered
Customer service management
Patient coordination and scheduling
Ensured compliance with state policies
Bank Teller/Customer Service Representative
Xerox
02.2012 - 04.2015
Customer service inbound call center
Client account management
Processed bank transfers and service inquiries
Responsible for bank promotions and client retention
Education
Medical/Dental
Remington College
Fort Worth, Texas
01.2013
Skills
RFID Tracking
Production Reporting
Shipment Processing
Warehouse Operations
Problem-Solving
Office Supply Management
Administrative Support
Customer Relationship Management (CRM)
Customer service
Insurance policies
Financial planning
Sales strategy
Client relationship management
Occupational Certifications
Certified Forklift Operator
Registered Dental Assistant
Timeline
Insurance Sales Agent
Afni
02.2025 - Current
Forklift Operator/Inbound Associate
Enovis
05.2021 - 07.2024
Forklift Operator
ICU Medical
06.2018 - 03.2021
Insurance Specialist, Claims and Policy Processing Clerks