Jasmine Delgado
Menifee,USA
Summary
Self-sufficient driven healthcare advocate seeking to contribute to an organization where growth and opportunity are constantly offered to further my expertise in the public health sector. As a healthcare advocate, there is a great passion to evaluate, implement, contribute, and assist in cultural, social, and behavioral initiatives. I bring forth new ideas, a willingness to learn, team spirit and a professional, calm, and encouraging demeanor. I am a proactive and reliable multitasker with excellent organizational skills and drive to meet our goals. Highly motivated team player with excellent written and verbal communication skills, attention to detail, and passion for process improvement efforts.
Overview
10
10
years of professional experience
Work History
Financial Counselor 2 – ED Registration
Loma Linda Medical Center
09.2023 - 02.2025
- Verify patients demographics and insurance eligibility, and facilitate authorization from medical groups.
- Creates the visit, identifies and selects the correct patient record within LLEAP to prevent duplicate MRN’s, completes full registration.
- Work alongside Medical Eligibility Specialists to assist patients by finding alternative ways of meeting their financial obligations.
- Assist patients who are seeking treatment in the Emergency or Advanced Urgent Care Departments to navigate through the financial process from the MSE to discharge or admission.
- Arrives both ambulatory and non- ambulatory patients, Communicates with emergency services such as Fire, Rescue, and AMR to obtain patients information for encounter creation.
Financial Counselor 1 –(Lab/Radiology)
Loma Linda Medical Center
12.2021 - 09.2023
- Explains the level of care being provided, and obtains signatures on all required documents that are being explained to patient at time of visit.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Pre- register scheduled services during scheduling process.
- Coordinated referrals efficiently between primary care providers and specialists, ensuring a coherent patient experience.
- Documented details regarding contact with patients, providers and other individuals in system.
- Link active lab orders that are sent from M.D. by effectively communicating with departments such as Urology and Endocrinology.
- Responsible for closing out the cash drawer at the end of the day and emailing any form or documentation to management.
Patient Service Representative (Radiology)
Temecula Valley Advanced Imaging
07.2021 - 12.2021
- Assist in conducting outpatient registration.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Supported new Patient Service Representatives orientation process by sharing expertise on office procedures.
- Work independently and manage multiple assignments effectively and in a timely manner.
- Scanned and indexed medical reports and documents using RADris.
- Took copayments and compiled daily financial records.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
Cashier
Home Depot
02.2015 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Exchange returned merchandise for customers quickly and efficiently.
- Engage with customers promptly by providing information regarding products and status on their online orders.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Excel in daily credit card application goals to meet company objectives.
- Generate leads for new sales through telephone and email contact with customers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Bachelor of Health Science - Healthcare Management
California State University, Dominguez Hills
Carson, CA05.2021
Skills
- Administrative and Clerical Skills
- Communication/Interpersonal skills
- Mentoring/Training
- Knowledge in Epic System
- Problem solving
- Insurance Verification
- Patient Scheduling Experience
- Teambuilding
- Collaboration
- Process implementation
- Microsoft / PowerPoint
- Admitting/Registration Experience
- Medical Terminology
Languages
Bilingual: English, Spanish
Timeline
Financial Counselor 2 – ED Registration
Loma Linda Medical Center
09.2023 - 02.2025
Financial Counselor 1 –(Lab/Radiology)
Loma Linda Medical Center
12.2021 - 09.2023
Patient Service Representative (Radiology)
Temecula Valley Advanced Imaging
07.2021 - 12.2021
Cashier
Home Depot
02.2015 - 06.2021
Bachelor of Health Science - Healthcare Management
California State University, Dominguez Hills
Similar Profiles
Porsche HudsonPorsche Hudson
Registered Nurse, Neurological at Loma Linda Medical CenterRegistered Nurse, Neurological at Loma Linda Medical Center
Ida HallIda Hall
Registered Nurse, Cardiac Progressive Care at Loma Linda Medical CenterRegistered Nurse, Cardiac Progressive Care at Loma Linda Medical Center
Vanessa De Avila RN, BSN, PHNVanessa De Avila RN, BSN, PHN
Clinical Nurse C-PeriAnesthesia at Loma Linda Medical CenterClinical Nurse C-PeriAnesthesia at Loma Linda Medical Center
DERNISE BOYKINSDERNISE BOYKINS
Channel Sales Executive at PaychexChannel Sales Executive at Paychex
Cedric SimmonsCedric Simmons
Logistics Operations Specialist at Defense Support Services, IncLogistics Operations Specialist at Defense Support Services, Inc