Jasmine Des Jardin
Killen,TX
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience.
Overview
7
7
years of professional experience
Work History
Front Desk Agent
TownePlace Suites By Marriott
02.2023 - Current
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Maintained clean and organized front desk areas to uphold polished company image.
- Used internal software to process reservations, check-ins and check-outs.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Direct Support Professional
Community Options
10.2021 - 01.2023
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Completed regular check-ins and progress report for each client.
- Administered medication as directed by physician.
Receptionist
Sansone Jr's 66 Automall
07.2021 - 11.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Create temporary tags for sold vehicles.
- Receipt money for down payments and fees.
- Call customers when their plates and registration are in.
- Stock in new vehicles as they arrive.
- Managed multiple tasks and met time-sensitive deadlines.
Overnight Program Assistant
The Arc of Ocean
11.2020 - 05.2021
- Catered to the needs of clients with developmental disabilities.
- Give out medication as instructed to each individual.
- Cleaned the group home and make sure laundry is done each shift.
- Guide clients to do for themselves instead of doing everything for them.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Branch Banker
PNC Bank
03.2020 - 11.2020
- Counted currency, coins and checks in cash drawer, night depository and ATM machine.
- Kept cash draw in balance and well organized.
- Presented products and services to customers using in-depth knowledge to answer questions.
- Complied with established internal controls and policies.
Teller II
TD Bank
08.2017 - 03.2020
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Handled large cash withdrawals and deposit's.
Front Desk Agent/Night Auditor
Holiday Inn Express Hotel
04.2017 - 07.2017
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Collected room deposits, fees and payments.
- Answered phones and made or cancelled reservations.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Made sure our guests were pleased and are well taken care of.
Education
No Degree - Graphic Design
Valencia College
Orlando, FL01.2015
No Degree - Graphic Design
Brookdale Community College
Lincroft, NJ09.2014
High School Diploma -
Ocean Township High School
Oakhurst, NJ06.2012
Skills
- Time Management
- Cash Handling
- Supply Replenishment
- Personable Demeanor
- Credit and Cash Payments
- Customer Service
- Lobby Maintenance
- Telephone Reservations
- Nightly Audits
- Hospitality Service
Timeline
Front Desk Agent
TownePlace Suites By Marriott
02.2023 - Current
Direct Support Professional
Community Options
10.2021 - 01.2023
Receptionist
Sansone Jr's 66 Automall
07.2021 - 11.2021
Overnight Program Assistant
The Arc of Ocean
11.2020 - 05.2021
Branch Banker
PNC Bank
03.2020 - 11.2020
Teller II
TD Bank
08.2017 - 03.2020
Front Desk Agent/Night Auditor
Holiday Inn Express Hotel
04.2017 - 07.2017
No Degree - Graphic Design
Valencia College
No Degree - Graphic Design
Brookdale Community College
High School Diploma -
Ocean Township High School
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