Jasmine Dillabaugh
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Team Member
Dunkin' Brands
03.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
Cake Decorator
Dairy Queen Grill & Chill
11.2022 - 06.2023
- Designed specialty cakes birthdays, graduations and other occasions
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
Customer Service Cashier
Walmart
08.2021 - 11.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Learned duties for various positions and provided backup at key times.
- Set up new sales displays each week with fresh merchandise.
Sales Representative
Cricket Wireless
01.2020 - 08.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated new leads through networking and attending industry events.
Team Member
Domino's Pizza
11.2020 - 02.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Penn Foster Homeschool
Penn, PA01.2020
Skills
- Technical Support
- Attention to Detail
- Staff Training
- Money Handling
- Guest Satisfaction
- Clear Communication
- Teamwork
Timeline
Team Member
Dunkin' Brands
03.2023 - Current
Cake Decorator
Dairy Queen Grill & Chill
11.2022 - 06.2023
Customer Service Cashier
Walmart
08.2021 - 11.2022
Team Member
Domino's Pizza
11.2020 - 02.2021
Sales Representative
Cricket Wireless
01.2020 - 08.2021
High School Diploma -
Penn Foster Homeschool