Jasmine Donihoo
Akron
Summary
Recent Marketing and Sales graduate with experience in leadership, customer service, sales, employee training, and business operations. Proven ability to manage teams, build customer relationships, and support business growth through strong communication and problem-solving skills. Seeking opportunities in marketing, business development, account management, or project coordination where I can apply both my education and professional experience.
Overview
6
6
years of professional experience
Work History
Manager
Pump It Up
Hartville, OH
08.2020 - 10.2024
- Supervise and train employees while maintaining high customer service standards.
- Manage daily operations, scheduling, event coordination, and inventory.
- Resolve customer concerns and ensure positive guest experiences.
- Develop training materials and assist with employee onboarding.
- Lead teams in a fast-paced environment while maintaining operational efficiency.
Server
Caston & MainBrewyard
Akron, OH
07.2025 - Current
- Deliver exceptional customer service in a high-volume restaurant environment.
- Build customer relationships and provide personalized recommendations.
- Upsell food, beverages, and specials to increase sales.
- Manage multiple tables simultaneously while maintaining service quality.
- Resolve customer concerns professionally and efficiently.
Advisor
Best Buy
North Canton, OH
10.2022 - 07.2023
- Assisted customers with product selection and purchasing decisions.
- Met and exceeded sales and customer service goals.
- Processed purchases, returns, and exchanges while maintaining accurate cash handling.
- Built customer relationships through consultative selling techniques.
Front Desk Receptionist
Town Crossing Dental
Uniontown, OH
07.2023 - 02.2024
- Managed patient scheduling, insurance verification, and record maintenance.
- Communicated professionally with patients in person and over the phone.
- Supported office operations and maintained efficient workflow.
Lettering Department Specialist
Prime Time Sporting Goods
Akron, OH
03.2024 - Current
- Operate heat press equipment to customize apparel including jerseys, t-shirts, and hoodies.
- Perform quality control inspections to ensure product accuracy and customer satisfaction.
- Manage inventory and assist with order fulfillment and packaging.
- Maintain efficiency while handling multiple orders and production deadlines.
- Support team operations to ensure timely completion of customer orders.
Education
Associate of Applied Business - Marketing And Sales
Stark State College
Canton, OH05-2026
Associate of Applied Business - Marketing And Sales
Kent State University
Kent, OH05-2028
Skills
- Social Media Marketing
- Market Research
- Competitor Analysis
- Consumer Research
- Content Creation
- Brand Awareness Strategy
- Customer Relationship Management
Marketing Planning
- Business Development
- Team Leadership
- Employee Training
- Customer Service
- Sales & Upselling
- Project Coordination
- Problem Solving
Timeline
Server
Caston & MainBrewyard
07.2025 - Current
Lettering Department Specialist
Prime Time Sporting Goods
03.2024 - Current
Front Desk Receptionist
Town Crossing Dental
07.2023 - 02.2024
Advisor
Best Buy
10.2022 - 07.2023
Manager
Pump It Up
08.2020 - 10.2024
Associate of Applied Business - Marketing And Sales
Stark State College
Associate of Applied Business - Marketing And Sales
Kent State University