Lariah Jackson

• POS Operations & Asset Protection procedures.
• Visual merchandising new collections for product display.
• Utilized successful omni-channel strategies to build clientele relationships.

Event Coordinating

• Demonstrate strong leadership skills by effectively leading & organizing 5-10 in-store events per year.
• Oversaw delivery of in-person COACH: Shine Event. Communicating with attendees and staff to ensure event followed planned schedule, guests were properly accommodated, and, and clients’ expectations were exceeded.
• Curated content across 4 social media channels enduring cohesive online brand identity.
• Coordinated reservations through in-person meetings, email, and media platforms.

• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Demonstrated accuracy and thoroughness to meet productivity standards in timely manner.
• Receive vendor service and billing issues via ACORN issue queue. Access, resolve or escalate accordingly.
• Responsible for obtaining and tracking over 200 Vendor Schedule acceptances & rejections and resolve or escalate accordingly.
• Work efficiently & effectively, to ensure exceeding SSM/NS standards.

• Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
• Generated documentation and information required for customer shipments.
• Developed strategies to optimize utilization of available resources.
• Utilized inventory management systems to scan, process and research merchandise shipment with our inventory control process.
• Tracked orders and notified customers of status or potential delays.

Salesperson

• Developed best practices and product knowledge with brand representatives.
• Increased sales and customer satisfaction through personalized servicing.
• Replenished inventory and control process: shipping & receiving.
• Successfully met quarterly requirements for “The Nordy Club” loyalty rewards program.