Jasmine Dozier
Lorain,OH
Summary
Results-oriented Dispatch Coordinator with over five years of experience in delivery operations. Expertise in team training, route planning, and customer service, driving improved operational efficiency and customer satisfaction. Skilled in communication and problem-solving, focused on optimizing dispatch processes and enhancing team performance.
Overview
6
6
years of professional experience
Work History
dispatch
Parts Authority
Lorain, Ohio
2021.06 - 2026.08
- Coordinated efficient deliveries by collaborating with supervisors and dispatch staff.
- Incorporated schedule changes by collaborating with dispatch to align deliveries with operational targets.
- Updated dispatch regularly on delivery statuses to ensure transparency.
- Communicated with dispatch personnel about pick-up times and assigned routes.
- Trained new employees on dispatch operations to facilitate smooth integration.
- Developed customer satisfaction initiatives that improved feedback for dispatch services.
- Responded promptly to customer service requests via phone or radio systems.
- Conducted regular safety inspections of dispatch vehicles to ensure compliance and operational safety.
Key Holder
Dollar General Market
Lorain, Ohio
2020.06 - 2020.10
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Supervised store operations and maintained inventory accuracy.
- Managed cash register operations during peak hours.
- Verified accuracy of register tills at beginning and end of shift.
- Oversaw secure bank deposits during store opening and closing procedures. and security procedures to support store opening and closing.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
Skills
- Logistics management
- Delivery management
- Route optimization
- Fleet management
- Safety compliance
- Inventory control
- Client support
Timeline
dispatch
Parts Authority
2021.06 - 2026.08
Key Holder
Dollar General Market
2020.06 - 2020.10