Jasmine Dramitinos
Summary
Results-driven professional known for high productivity and efficient task completion, adept in leveraging excellent time management and effective communication to exceed targets. Skilled in fostering team collaboration and customer engagement, achieving significant retention improvements. Demonstrates a proactive approach and interpersonal skills, ensuring high levels of efficiency and productivity across roles.
Overview
9
9
years of professional experience
Work History
Records Management
Avrek Law Firm
02.2025 - Current
- Maintain accurate electronic records and information with strong focus on accuracy, organization, and confidentiality
- assisted in resolving record and file issues by researching account history, confirming documentation and communicating next best steps to all parties.
- Serve as a primary point of contact for status inquiries, responding to calls and emails from clients and outside offices in timely and professional manner
- Streamlined document retrieval processes, improving efficiency and user satisfaction across departments.
Sales Assistant Manager
MobileOne
01.2021 - 01.2025
- Worked effectively in cross-functional teams to achieve common goals.
- Informed clients about company offerings, procedures, policies, and promotions to enhance engagement and retention.
- Maintained accurate records of sales transactions, client interactions, and inventory levels.
- Managed incoming and outgoing correspondence, including emails, and phone calls, with efficiency.
- Lead a positive team culture, organize team-building activities, and mentor colleagues.
Server
YardHouse
01.2020 - 02.2021
- Executed efficient task prioritization and workflow management in a high-pressure setting.
- Earned customer praise for delivering exceptional customer service.
- Handled tasks efficiently by adapting to evolving situations with strong time management.
- Demonstrated a strong work ethic and a results-oriented mindset, striving to achieve sales goals.
Office Aid
Primerica
02.2019 - 02.2021
- Provided administrative support during sales meetings, conferences, and events, including logistics coordination and materials preparation.
- Utilized software applications, such as Microsoft Office systems, to organize data and generate reports.
- Achieved sales targets and performance goals through proactive prospecting, networking, and referrals.
- Coordinated schedules, appointments, and travel arrangements to optimize productivity and time management.
Floor Supervisor
Macy's
07.2017 - 02.2019
- Operated computers, POS systems, and merchandise scanners to accomplish work.
- Utilized problem-solving skills to quickly address unexpected issues.
- Administered staff during peak hours to meet customer demand, while maintaining quality standards.
- Planned work schedules and assigned duties to maintain adequate staff for effective performance of activities, and response to actuating workloads.
Education
High School Diploma -
Santa Ana College
Santa Ana01-2019
Skills
- Data entry and record accuracy
- Excellent time management and organizational skills
- Computer literacy skills
- Consulted with clients and management in a Bi-lingual environment of English and Spanish
- Interpersonal skills
- Collaborative Team Member
- Leadership skills
- Customer service
- Multi-line phone systems
- Filing and office organization
Languages
Spanish
Timeline
Records Management
Avrek Law Firm
02.2025 - Current
Sales Assistant Manager
MobileOne
01.2021 - 01.2025
Server
YardHouse
01.2020 - 02.2021
Office Aid
Primerica
02.2019 - 02.2021
Floor Supervisor
Macy's
07.2017 - 02.2019
High School Diploma -
Santa Ana College