- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
- Exploring various forms of art, such as painting, charcoal drawing, and writing, to nurture creativity and personal growth
- Drawing and Painting
- Creative Writing
- I enjoy making time to help others in the community, I believe in second chances
- I enjoy watching movies with friends & family
Jasmine Dwarf
Bismarck
Summary
Dynamic Administrative Assistant with a proven track record at 701 Cleaning LLC, excelling in office administration and customer service. Enhanced productivity through effective scheduling and streamlined processes, while fostering team collaboration. Skilled in data entry and adept at managing multiple tasks, ensuring timely completion and high client satisfaction.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
701 Cleaning LLC
Bismarck, ND
06.2023 - Current
- Managed scheduling and logistics for team operations, ensuring timely completion of tasks.
- Developed and maintained filing systems, improving document retrieval efficiency and organization.
- Provided training support for new hires, fostering a knowledgeable and efficient team environment.
- Resolved customer inquiries effectively, enhancing client satisfaction and retention rates.
- Answered phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained inventory of office supplies and placed orders.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Residential Technician
Prairie Recovery Center
Raleigh, ND
11.2024 - 05.2025
- Supported tenant retention efforts by actively maintaining positive relationships, addressing concerns proactively, and fostering a sense of community within the residential complex.
- Assisted in administration of medications and worked with pharmacy to replenish medications.
- Conducted routine inspections to maintain building cleanliness, identifying potential problem areas and quickly resolving any issues found.
- Elevated resident satisfaction levels through prompt response times on work orders coupled with professional demeanor during interactions.
- Supervised group home residents in all daily activities of residential program.
- Maintained detailed records of completed tasks, inventory levels, and upcoming maintenance activities for effective resource allocation.
- Promoted a sense of community and facilitated tenant interactions by organizing and overseeing property-wide events.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to resident requests for supplies and personal comfort items such as extra blankets.
- Maintained resident stability by checking vital signs and weight and recording intake and outtake information.
- Transported residents between rooms and appointments or testing locations.
- Observed residents under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Observed residents over periods of time & informed entire team of how residents responded.
Cleaning Tech
701 Cleaning LLC
Bismarck, ND
06.2023 - 05.2025
- Operated cleaning equipment to maintain high standards of facility cleanliness.
- Executed daily cleaning routines ensuring adherence to safety protocols and procedures.
- Trained new staff on effective cleaning techniques and safety practices.
- Conducted quality inspections to ensure customer satisfaction with cleaning services.
- Mentored junior technicians to enhance team performance and service quality.
- Swept floors, removed debris and returned equipment to proper areas at end of each shift.
- Assisted in training new team members on company protocols and best practices for exceptional service delivery.
- Demonstrated attention to detail through meticulous window washing, resulting in streak-free glass surfaces.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Sandwich Artist
Subway
Bismarck, ND
03.2022 - 06.2023
- Prepared high-quality sandwiches efficiently, ensuring adherence to food safety standards.
- Assisted in training new team members on sandwich preparation techniques and customer service protocols.
- Maintained cleanliness and organization of workstations to promote a safe food preparation environment.
- Collaborated with team members to optimize sandwich assembly processes, improving speed and quality.
- Provided exceptional customer service, addressing inquiries and customizing orders to meet preferences.
- Managed inventory levels, ensuring availability of fresh ingredients for daily operations.
- Led by example in maintaining punctuality and reliability, fostering a strong team culture focused on efficiency.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and presented food in compliance with health and safety guidelines.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Shared information with customers about menu items, preparation methods, and ingredients.
Education
High School Diploma -
Quentin N Burdick Job Corps Center
Minot, ND08-2014
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Complete tasks on time
- Effective communication
- Team building - Works well with others
- Appointment coordination
- Staff scheduling management
- Individual Time Management
- Event planning creativity
- Adaptability in task management
- Effective communication
Certification
- Licensed Certified Med Aide - November 2024 - Present
- Certification in First Aide & CPR - January 2025 - Present
Interests
Timeline
Residential Technician
Prairie Recovery Center
11.2024 - 05.2025
Administrative Assistant
701 Cleaning LLC
06.2023 - Current
Cleaning Tech
701 Cleaning LLC
06.2023 - 05.2025
Sandwich Artist
Subway
03.2022 - 06.2023
High School Diploma -
Quentin N Burdick Job Corps Center