Jasmine edinborough
Lithonia
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Recent graduate with foundational knowledge in Criminal Justice and hands-on experience gained through knowledge and over five years of work experience. Demonstrates strong teamwork, problem-solving, and time-management skills.
Overview
10
10
years of professional experience
Work History
School Improvement and Operations Clerk
Gwinnett County School Police
Suwanee, GA
12.2024 - Current
- Assist Law enforcement with various clerical duties.
- Run,grade, and file criminal history information as assigned.
- File require reports as assigned.
- Perform fingerprint as needed.
- Managed communication between law enforcement, school staff, and emergency services during critical situations.
- Monitor camera systems within the school system, including all radios used by officers and schools.
- Determine and assign the level of priority of the call and enter the data into system for dispatch purposes.
- Monitored real-time communications, ensuring clear information flow among all stakeholders involved.
- Answer emergency and non-emergency telephone calls from the public for school system law enforcement officers.
- Response and code all request for law enforcement officers.
Police Communication Technician
NYPD
Brooklyn, NY
09.2019 - 09.2024
- Answered all inbound 911 call
- Operated communication systems to relay critical information to field personnel.
- Gathering all relevant information from callers using exceptional verbal communication abilities
- Managed incident reporting systems, ensuring timely updates and accuracy of records.
- Enter information effectively into the CAD computer system.
- Monitored emergency calls, prioritizing responses based on urgency and protocol.
- Obtain critical information and route the call as quickly as possible.
- Dispatched police patrols to respond to various calls and events.
- Tracked the locations of on-duty officers to ensure the effectiveness of each emergency service.
- Communicated with officers in proximity to discover details about their emergency.
- Communicated various information to on-duty police officers.
Office Assistant
Career Alumni Services Berkeley College
New York, NY
04.2018 - 09.2019
- Maintained and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Answered telephones, direct calls, and take messages.
- Completed work schedules, manage calendars, and arrange appointments. Scheduled and confirmed over 15 appointments in a single day an attempt to alleviate responsibilities from Counselors.
- Assisted in organizing career events and workshops, enhancing student engagement.
Teller
CFSC Check Cashing Place
Brooklyn, NY
08.2015 - 03.2018
- Provided great customer service with new and future customers
- Processed financial transactions, including cashing checks & issuing money orders
- Educated customers on all product offerings
- Open & close the store (along with our Security team)
- Performed job according to our policies and procedures
- Monitored daily cash levels to prevent shortages or discrepancies, ensuring smooth operations throughout shifts.
- Developed strong relationships with customers, contributing to repeat business and positive community reputation.
Education
B.S. - Criminal Justice
Berkeley College
New York, NY12.2020
A.S. - Criminal Justice
ASA College
Brooklyn, NY05.2018
Skills
- Microsoft Word
- PowerPoint
- Microsoft office
- Maintaining records
Timeline
School Improvement and Operations Clerk
Gwinnett County School Police
12.2024 - Current
Police Communication Technician
NYPD
09.2019 - 09.2024
Office Assistant
Career Alumni Services Berkeley College
04.2018 - 09.2019
Teller
CFSC Check Cashing Place
08.2015 - 03.2018
A.S. - Criminal Justice
ASA College
B.S. - Criminal Justice
Berkeley College