I am a highly organized and detail-oriented Administrative Assistant with more than 15 years experience providing Administrative support to both Program and Project Managers. I am well versed in coordinating management meetings, high-level conference calls, special events and travel arrangements using DTS.
Overview
25
25
years of professional experience
Work History
Administration Assistant
Constellis
Annapolis Junction, MD, USA
04.2014 - Current
Facilitated communication between executives and internal/external clients.
Oversaw weekly payroll operations to guarantee timely and accurate employee compensation. Managed payroll records and documentation to ensure adherence to regulatory standards. Partnered with HR to optimize payroll processes and drive operational efficiency.
Handles request and inquiries appropriately.
Supports Chief Operations Officer with daily operational functions.
Welcomed incoming clients, delivering friendly and knowledgeable assistance.
Oversaw premises security by screening visitors and updating building access credentials.
Facilitated management of incoming information requests for multiple program managers.
Administrative Assistant
Cape Fox Professional Services
Rockville, MD, USA
06.2016 - 02.2017
Streamlined clerical support operations for company employees through efficient copying, faxing, and file management.
Composed and sent professional memorandums to maintain efficient correspondence and ensure timely information flow.
Orchestrated planning and coordination of logistics and materials to ensure successful execution of board meetings, committee meetings, and staff events.
Facilitated seamless travel logistics for domestic and international trips to ensure timely and efficient itineraries.
Answered and managed incoming and outgoing calls while recording accurate messages.
Organized and delivered biweekly time sheets to support payroll operations for program managers and employees.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Produced monthly reports using companies database.
Supervisory Specialist
The Akal Group
Baltimore, MD, USA
06.2005 - 12.2010
Directed management of telephone inquiries from clients, vendors, and the public to enhance communication efficiency.
Facilitated seamless logistics and material management to enhance committee meetings and staff events.
Evaluated applicant resumes and orchestrated phone and in-person interview processes.
Streamlined consolidation of company information and relevant materials for candidate distribution.
Evaluated urgency and priorities to optimize decision-making for appointment and meeting acceptance or declination in project management.
Oversaw recruitment, training, and supervision of administrative office staff.
Led initiatives to develop workflow processes that increased daily productivity. Collaborated with colleagues to implement strategic changes for improved office operations. Analyzed activities to drive efficiency and effectiveness across teams.
Managed and streamlined daily office functions to enhance productivity for 300 employees.
Administrative Clerk
Pinning Insurance
Baltimore, MD, USA
05.2004 - 05.2005
Updated file records by integrating new materials and establishing new records.
Supported receptionist tasks, organized files, and assisted in research and development activities.
Acquired scanned records and uploaded them into the database for efficient data management.
Generated accurate insurance quotes and guided potential clients through available options.
Monitored and managed progress of all outstanding insurance claims.
Ensured timely collection of all premiums prior to effective coverage dates.
Resolved outstanding customer issues through proactive follow-up.
Administrative Assistant
AFSCME
Baltimore, MD, USA
09.2001 - 05.2004
Orchestrated training events and managed travel logistics for personnel in Mid-Atlantic region.
Produced insightful reports and executive summaries that facilitated informed decision-making.
Utilized word processing, spreadsheet, database, and presentation software to support daily operations. Helped team members with software-related tasks to enhance productivity. Assisted in organizing data and creating presentations for effective communication.
Administered travel expense management and reimbursement workflows to facilitate accurate and prompt financial reporting.
Administration Assistant at The Jones Center for Children’s Therapy And AssessAdministration Assistant at The Jones Center for Children’s Therapy And Assess
School Administration&Classroom Support Assistant at Richards Bay Christian SchoolSchool Administration&Classroom Support Assistant at Richards Bay Christian School