Jasmine Eubanks
Tullahoma,TN
Summary
Certified Pharmacy Technician with proven expertise in enhancing medication dispensing efficiency and resolving complex billing issues. Skilled in data entry and customer service, I excel in maintaining compliance with FDA and HIPAA regulations while training new staff to uphold quality standards. Committed to delivering exceptional patient care and support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreens
09.2021 - Current
- Processed medication orders accurately and efficiently for patient fulfillment.
- Assisted pharmacists in compounding prescriptions and preparing medications.
- Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Implemented workflow improvements that increased efficiency in medication dispensing process.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Communicated directly with doctors offices via telephone, fax and email.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Resolved third-party billing, computer system and customer service issues.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Cashier
Walmart
11.2020 - 05.2021
- Processed customer transactions efficiently using POS systems.
- Provided outstanding customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Handled cash and credit transactions accurately, ensuring compliance with company policies.
Deli Worker
S&J Market
03.2018 - 09.2020
- Prepared and sliced meats, cheeses, and other deli items with precision and attention to freshness
- Assisted customers with selections, providing product information and recommendations to enhance satisfaction
- Maintained cleanliness and organization of deli workstation adhering to food safety standards
- Stocked inventory regularly, ensuring availability of popular items while minimizing waste
- Trained new staff on proper food handling techniques and equipment operation for smooth operations
- Monitored product expiration dates, implementing rotation practices to ensure quality and compliance
Education
High School Diploma -
Franklin County High School
Winchester, TNSkills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- Pharmaceutical calculations
- Advanced math skills
- Patient paperwork
- FDA and HIPAA compliance
- Multitasking and organization
- Time management
- Supply restocking
- CPR Certified
- Team work
Certification
PTCB
CPR
IMMUNIZATION
Timeline
Certified Pharmacy Technician
Walgreens
09.2021 - Current
Cashier
Walmart
11.2020 - 05.2021
Deli Worker
S&J Market
03.2018 - 09.2020
High School Diploma -
Franklin County High School