Pharmacy Technician
Walgreens
4702 N Jim Miller Dallas TX, 75227
12.2023 - 07.2025
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained patient records using pharmacy management software to ensure compliance with regulations.
- Educated patients on medication usage, side effects, and storage requirements.
- Collaborated with healthcare providers to resolve prescription discrepancies and medication-related issues..
- Trained new pharmacy staff on operational procedures and customer service protocols.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.