Jasmine Foster
US
Summary
Accomplished Senior HR Business Partner with a strong background in change management, conflict resolution, talent retention, and HR process optimization. Recognized for fostering team building, driving positive organizational outcomes through proactive leadership and effective training development. Adept at navigating complex organizational structures and implementing strategic initiatives to support business objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior HR Business Partner
IBM
01.2019 - Current
- Investigated complaints, maintained HR knowledge, and ensured compliance with labor laws.
- Led change management efforts, ensuring smooth transitions during mergers and acquisitions.
- Enhanced employee engagement by implementing innovative HR strategies and initiatives.
- Measured success through evaluation of HR metrics and trends.
- Managed sensitive employee relations issues, fostering a positive work environment for all staff members.
- Optimized human resources procedures to achieve greater efficiency and financial savings.
- Developed high-performing teams through targeted training and development programs.
- Facilitated conflict resolution among team members, resulting in improved working relationships.
- Complied with employment laws and regulations, minimizing legal risks to the company.
- Collaborated with business leaders to align HR objectives with strategic goals.
- Spearheaded workplace safety initiatives, reducing accidents and injuries on the job site.
- Enhanced workforce planning through data-driven strategies for talent acquisition.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Aligned human capital resources with company objectives through collaboration with department leaders.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
- Liaised with coworkers and immigration candidates to answer questions, resolve issues, and explain immigration policy.
SR. HR Service Advisor
American Airlines
06.2017 - 01.2019
- Reduced employee turnover rate by providing targeted training programs and professional development opportunities.
- Promoted cohesive company culture through strategic conflict management and clear communication.
- Developed successful onboarding program for new hires, leading to increased retention rates and job satisfaction.
- Led HR-related change management efforts during periods of organizational restructuring or policy updates, minimizing disruption to daily operations.
- Coordinated company-wide events such as team building activities or volunteer opportunities that enhanced employee morale and engagement.
- Developed strategies to identify and bridge skill gaps through collaboration with cross-functional teams.
- Conducted thorough investigations into workplace complaints, resulting in improved working conditions and employee relations.
- Optimized performance management system to better align with organizational goals, fostering increased productivity among team members.
- Facilitated diverse workforce integration by implementing inclusive policies that encouraged collaboration among all team members.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Provided guidance on legal compliance matters related to employment practices, mitigating risk for the organization.
Sr. Recruiter /Talent Acquisition Lead
Fannie Mae
02.2013 - 06.2017
- Performed full-cycle recruitment, managed onboarding process, assisted with recruitment efforts, maintained employee records, created job descriptions, coordinated benefits orientation, oversaw new hire paperwork, served as a resource for benefits inquiries, and analyzed HR processes.
- Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
- Maintained up-to-date knowledge of industry trends and labor market data to inform recruitment strategies accordingly.
- Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
- Operated and maintained applicant tracking and candidate management systems.
- Assisted hiring managers in creating accurate job descriptions that accurately reflected role requirements and attracted qualified applicants.
- Provided exceptional support to candidates throughout the interview process, leading to positive feedback and increased offer acceptance rates.
- Developed strong relationships with hiring managers to better understand their needs and successfully fill vacancies in a timely manner.
- Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
- Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
- Created comprehensive reports on recruitment trends and metrics which informed executive decision-making related to workforce planning strategies.
- Evaluated and updated company recruitment policies to ensure alignment with industry best practices and compliance with applicable laws and regulations.
- Reduced time-to-fill for critical roles by cultivating strong relationships with hiring managers and understanding their specific needs.
- Optimized job postings for search engine visibility, driving increased traffic to company career site.
- Streamlined internal interview processes, creating a more consistent and structured approach to candidate evaluation across the organization.
Education
Bachelor of Arts (B.A.) - Human Resources Management
Texas Woman's University
05.2027
Skills
- Benefits administration
- HR analytics
- Diversity and inclusion
- Global HR experience
- Organizational development
- Employee retention
- Talent management
- Workforce planning
- Compensation design
- Succession planning
- Employment law
- Labor relations
- Employee engagement
- Employee relations
- Exit interviews
- Payroll management
- Background checks
- Legal compliance
- Visa applications
- Immigration inquiries
- HR policies and procedures
- Training and mentoring
- Payroll administration
Certification
- SHRM-CP - SHRM Certified Professional
Affiliations
- National Association of Social Workers
- Society of Human Resource Management
- International Association of Administrative Professionals
Timeline
Senior HR Business Partner
IBM
01.2019 - Current
SR. HR Service Advisor
American Airlines
06.2017 - 01.2019
Sr. Recruiter /Talent Acquisition Lead
Fannie Mae
02.2013 - 06.2017
Bachelor of Arts (B.A.) - Human Resources Management
Texas Woman's University