Jasmine frank
Personal Services
Corinth,TX
Summary
Dynamic and customer-focused professional with experience at Logan's Roadhouse, excelling in guest relations and reservation coordination. Proven ability to enhance customer satisfaction through effective communication and meticulous order management. Skilled in safe food handling and active learning, consistently ensuring a seamless dining experience while maintaining high standards of cleanliness.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Logan's Roadhouse
03.2018 - 02.2020
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
To-Go Server
Chili's Bar and Grill
03.2016 - 12.2019
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Enhanced customer experience by efficiently managing to-go orders and ensuring accuracy in every request.
- Encouraged upselling strategies among team, subtly increasing average order value.
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
Education
High School Diploma -
Skills
Greeting guests
Active learning
Reservation coordination
Guest relations
Customer service
Cleanliness and hygiene
Supply restocking
Dining room management
Safe food handling
Scheduling
Judgment and decision making
Reservation planning
Timeline
Restaurant Hostess
Logan's Roadhouse
03.2018 - 02.2020
To-Go Server
Chili's Bar and Grill
03.2016 - 12.2019
High School Diploma -
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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