Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Garcia

Heppner

Summary

Dynamic administrative professional with strong organizational and time management skills. Adept at problem-solving and managing complex records, I excel in customer communication and ensuring compliance with regulations. Recognized for my attention to detail, I effectively resolve discrepancies and enhance operational efficiency.

Overview

7
7
years of professional experience

Work History

Direct Support Professional

Sparrow Services LLC
12.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.

A&T Administrative Technical Specialist

Morrow County
09.2021 - 09.2023
  • Verify and make changes in records on ownership, legal descriptions, acreage and code area changes made in the County for real and personal property accounts. This includes identifying ownership discrepancies, researching deeds or accounts and resolving problems.
  • Manage applications and maintain records for specialized programs such as disabled/senior citizen’s deferral, veterans’ exemption and manufactured homes. Accept and document fees with said applications. Perform data entry to record appropriate information on changes for the specialized programs. Approve, deny, process, update or disqualify other widely used exempt or partially exempt from property tax exemptions.
  • Provide forms, verify, maintain, create, change, distribute, delete records of ownership and other data for manufactured structures in both State and County records. Work with the Department of Consumer & Business Services to rectify issues with record entry when applicable.
  • Intake local budget law forms from municipal corporations, schools, drainage, and urban renewal districts for them to impose their taxes for the year. Analyze and review their LB50 form and their resolution to determine if they have all of the necessary requirements. Update lists and email the information to the Oregon Department of Revenue.
  • Manage, recognize, compile, organize, maintain and remove various printed and electronic records, files, spreadsheets, documents and other data associated with segregations, cartography and mapping.


  • Answer telephones and assist customers at counter regarding location and ownership of real property and manufactured structures. Assist customers with complicated assessment and taxation questions and concerns. Respond to customer phone or email questions in a timely manner. Discuss complicated statutory or office procedures as they relate to real and personal property assessment.
  • Provide excellent customer service when working with taxpayers, colleagues, and the general public to resolve difficult issues and concerns; analyze, explain and reconcile unusual or escalated issues with professionalism.
  • Provide specialized assessment, taxation, clerical or technical support and data entry for the Assessor’s office. This includes photocopying, typing letters, filing or retrieval of various types of records, map printing, filling out forms, preparing, distributing and processing mail. Aid all staff within the Assessment or Tax Departments as needed.

Vault Teller

Community Bank
11.2018 - 01.2020
  • Balanced vault at end of day and secured monies in accordance with established procedures.
  • Assisted in training new tellers in processes and procedures for financial institution, answering questions and providing guidance.
  • Properly processed deposits, withdrawals and payments for customers daily.
  • Complied with security and internal control procedures and policies and conducted mandatory trainings to educate staff on new and existing processes.
  • Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
  • Performed vault, alarm and door duties to facilitate opening and closing of operations.
  • Opened new accounts and made changes to existing accounts.
  • Investigated and resolved account issues with online banking by offering applicable options to customers.

Education

Associate of Science - Nursing

Blue Mountain Community College
Pendleton, OR
08.2016

Bachelor of Science - Nursing

Eastern Oregon University
La Grande, OR
01.2016

High School Diploma -

Heppner JR/SR High School
Heppner, OR
06.2015

Skills

  • Problem Solving
  • Task Prioritization
  • Adaptability
  • Strong Organizational Skills
  • Time Management
  • Excellent Customer Communication & Interaction
  • Communication Abilities
  • Great Attention to Detail

Timeline

Direct Support Professional

Sparrow Services LLC
12.2024 - Current

A&T Administrative Technical Specialist

Morrow County
09.2021 - 09.2023

Vault Teller

Community Bank
11.2018 - 01.2020

Associate of Science - Nursing

Blue Mountain Community College

Bachelor of Science - Nursing

Eastern Oregon University

High School Diploma -

Heppner JR/SR High School

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