Jasmine Garcia
Riverton,UT
Summary
Dynamic property management professional with Greystar Property Management, skilled in enhancing resident satisfaction and retention. Proven expertise in CRM and Yardi 7s, coupled with strong problem-solving abilities. Successfully coordinated community events and streamlined leasing processes, contributing to improved workflow and tenant engagement. Meticulous in records administration and payment processing.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
Greystar Property Management
07.2023 - Current
- Assisted in managing resident relations to enhance community satisfaction and engagement.
- Coordinated maintenance requests, ensuring timely responses and effective resolutions.
- Supported leasing efforts by conducting property tours and following up with prospective residents.
- Maintained accurate records of lease agreements, renewals, and resident communications.
- Facilitated community events to foster relationships among residents and promote a sense of belonging.
- Collaborated with vendors to ensure quality service delivery for property maintenance and improvements.
- Analyzed market trends to assist in developing competitive rental pricing strategies.
- Implemented efficient office procedures that improved workflow and enhanced team productivity.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Processed applications efficiently by verifying income documentation, credit history checks, criminal background screens, ensuring compliance with fair housing regulations at all times.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
Leasing Professional
Greystar Property Management
04.2022 - 07.2023
- Managed leasing processes, ensuring compliance with company policies and local regulations.
- Conducted property tours, highlighting amenities and community features to prospective residents.
- Developed and maintained positive relationships with residents, enhancing tenant satisfaction and retention.
- Utilized property management software to track lease agreements and resident communications efficiently.
- Collaborated with marketing team to create promotional materials, increasing visibility of available units.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Maintained detailed records of tenant interactions, enabling effective communication across team members when addressing ongoing issues or requests.
- Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
Education
High School Diploma -
Cottonwood High School
Murray, UTSkills
- Property management
- Payment processing
- Records and database administration
- Website management
- Expertise in CRM & Yardi 7s
- Analytics reporting
- Meticulous and detail-oriented
- Deposit accounting
- Schedule planning
- Problem-solving
- Time management
- Customer service
Certification
Dale Carnegie Certified
Languages
English
Full Professional
Timeline
Assistant Community Manager
Greystar Property Management
07.2023 - Current
Leasing Professional
Greystar Property Management
04.2022 - 07.2023
High School Diploma -
Cottonwood High School