Jasmine Gasaway
Ontario,OR
Summary
Dynamic leader with proven expertise in customer service and financial management, honed at Smashburger and other notable establishments. Excelled in staff development and business growth, achieving significant performance enhancements. Skilled in drawer balancing and fostering team agility, consistently prioritizing customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service Representative
Jacksons
01.2024 - 07.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Shift Manager
Arby's Restaurant
03.2023 - 01.2024
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Manager
Smashburger
01.2020 - 02.2023
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
Ridgevue High
Nampa, ID04-2020
Skills
- Drawer balancing
- Customer Service
- Payment Processing
- Returns processing
- Business Development
- Financial Management
- Staff Development
Certification
OLCC Worker Permit.
Timeline
Cashier/Customer Service Representative
Jacksons
01.2024 - 07.2024
Shift Manager
Arby's Restaurant
03.2023 - 01.2024
Manager
Smashburger
01.2020 - 02.2023
High School Diploma -
Ridgevue High
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