Jasmine Gilmore
Yuma,AZ
Summary
Compassionate and dedicated behavioral health professional with experience providing patient care, peer support, crisis intervention, and recovery-focused services. Skilled in clinical documentation, patient engagement, de-escalation, and collaborating with multidisciplinary teams. Committed to delivering compassionate care while promoting patient safety and recovery.
Overview
2027
2027
years of professional experience
Work History
Certified Patient Care Technician
Community Bridges, Inc.-Yuma, AZ
Yuma, AZ
07.2024 - Current
- Conduct groups and 1:1 sessions with Patients to assist with goal planning, crisis plans and other methods of expressing individual preferences
- Assist in crisis intervention and de-escalation in emergency situations
- Strong communication, writing and typing/computer skills
- Collaborate with individuals to establish and achieve wellness and recovery goals
- Documenting Patients behavior pattern and services provided
- Conducting intake and proper property searches and procedures.
- Assisting in dressing out Pt’s, generating discharge summary and making sure Pt receive all medications.
- Building rapport with individuals through actively listening and dynamic communication skills
- Executed company policies, procedures, and safety standards.
Certified Peer Support Specialist
Colorado River Behavioral Health System
Yuma, AZ
11.2023 - 2024
- Supported individuals recovering from substance use and mental health disorders.
- Assisted members with recovery goal planning and connected them with community resources.
- Coordinated appointments, provided transportation, and maintained accurate documentation.
- Delivered one-on-one peer support while promoting recovery, independence, and wellness.
Cashier
McDonald’s
Yuma, AZ
2020 - 2021
- Elevated customer satisfaction by delivering exceptional service in dynamic environments.
- Resolved customer issues promptly, contributing to a cohesive team atmosphere.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and provided recommendations.
Caregiver
ResCare HomeCare
El Mirage, AZ
02.2016 - 01.2017
- Assisted clients with activities of daily living, mobility, personal care, and meal preparation.
- Supported therapy exercises and monitored client well-being.
- Performed light housekeeping and maintained a safe environment.
Prep Cool and Cashier
Desert De Oro Foods
Glendale, AZ
2014 - 2015
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and provided recommendations.
- Handled returns and exchanges, ensuring compliance with company policies.
- Resolved customer complaints promptly, enhancing overall shopping experience.
Education
High School Diploma -
Deer Valley High School
Glendale, AZ04.2012
Skills
Behavioral Health Crisis Intervention Patient Care Peer Support Clinical Documentation HIPAA Compliance Patient Intake & Discharge De-escalation Microsoft Office Google Workspace Communication Team Collaboration
Timeline
Certified Patient Care Technician
Community Bridges, Inc.-Yuma, AZ
07.2024 - Current
Certified Peer Support Specialist
Colorado River Behavioral Health System
11.2023 - 2024
Caregiver
ResCare HomeCare
02.2016 - 01.2017
Cashier
McDonald’s
2020 - 2021
Prep Cool and Cashier
Desert De Oro Foods
2014 - 2015
High School Diploma -
Deer Valley High School