Jasmine Gonzalez
Winston Salem,NC
Summary
Hello, I'm currently looking for a job and would love for anyone to contact regarding any offers/recommendations. I'm open to any job and am available mornings and evenings. I'm incredibly diligent and open to changes and also Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Cashier Assistant
CVS Pharmacy
11.2023 - Current
- Set up new sales displays each week with fresh merchandise.
- Bagged items securely to minimize breakages and reduce losses.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Adhered strictly to loss prevention guidelines, promptly reporting any suspicious activities or discrepancies to management.
- Helped customers complete purchases, locate items, and join reward programs.
- Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Cleaned and sanitized cashier workstation and scanning area.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Lifted up to 15 pounds at once and used forklift to move heavier loads.
Front End Cashier
Walmart
03.2022 - 06.2023
- Assured customers with any questions and concerns they had and attended to the from area by cleaning and organizing the space.
- Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Worked with floor team and managers to meet wide range of customer needs.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Learned duties for various positions and provided backup at key times.
- Mentored new team members on sales software system operation.
- Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
- Approached every question or concern with calm and level-headed approach.
Merchandise Associate
Burlington
11.2021 - 02.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Increased customer satisfaction by providing exceptional service and maintaining clean, organized sales floor.
- Created attractive displays to promote items.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Arranged consistent shelves, bins, and racks at 2 locations by following established planograms.
Cashier and Stocker
Spirit Halloween
07.2021 - 11.2021
- Stocking, organizing, and displaying products on shelves and in aisles
- Answering customer questions and helping them find products.
- Restocked and organized merchandise in front lanes.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Performed cash, card and check transactions to complete customer purchases.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Family Dollar
07.2020 - 08.2021
- Managing transactions with customers using cash registers
- Scanning goods and ensuring pricing is accurate
- Collecting payments whether in cash or credit.
Picker Packer
Hanesbrands
09.2019 - 04.2020
- Selecting merchandise from shelves or bins, preparing items for shipping, checking for damage, updating inventory, and labeling goods.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Managed timely and effective replacement of damaged or missing products.
Education
High School or equivalent -
R J Reynolds High School
Winston Salem, NC06.2018
Skills
- Cashiering
- Cash handling
- Warehouse experience (2 years)
- Customer service
- Teamwork and collaboration skills, such as ability to work well with others
- Adaptability and flexibility, such as ability to handle change and uncertainty
- Willingness to learn, such as the ability to seek feedback and improve oneself
- Work ethics, such as reliability, honesty and professionalism
- Honest and Dependable
- Customer Assistance
- Time Management
- Tech-Savvy
- Performance Improvement
- Schedule Management
- Microsoft Office
- Relationship Building
Timeline
Cashier Assistant
CVS Pharmacy
11.2023 - Current
Front End Cashier
Walmart
03.2022 - 06.2023
Merchandise Associate
Burlington
11.2021 - 02.2022
Cashier and Stocker
Spirit Halloween
07.2021 - 11.2021
Cashier
Family Dollar
07.2020 - 08.2021
Picker Packer
Hanesbrands
09.2019 - 04.2020
High School or equivalent -
R J Reynolds High School