Jasmine Gonzalez

• Assisted patients with daily living activities to enhance their comfort and well-being.
• Maintained a clean and safe environment for patients during home visits.
• Provided emotional support and companionship to improve patient morale.
• Documented patient progress and care provided in compliance with regulations.
• Educated patients on health management techniques for better self-care practices.
• Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
• Prepared meals and snacks according to prescribed diets.
• Helped clients move in bed, stand or walk using proper body mechanics techniques.
• Followed HIPAA regulations to maintain confidentiality of sensitive patient information.

Posting, Analyzing customer portal to ensure proper payment posting to customer account

• Solve complex discrepancies with invoices, answer phones, processing customer payments, maintaining good communication with customers, keeping processes in place for better work ow.
• Developed strategies for efficient management of accounts receivable processes.
• Processed accounts receivable and payable transactions in a timely manner.
• Created reports on accounts receivable, collections, and payment history.
• Performed reconciliation of accounts receivable ledgers.
• Resolved discrepancies between customer statements and accounts receivable records.
• Monitored accounts receivable balances and initiated collection efforts when necessary.
• Maintained accurate records of all transactions associated with accounts receivable.
• Processed payments from patients and managed accounts receivable activities.
• Analyzed existing accounts receivable and payable processes, making recommendations when necessary.

• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.