Jasmine Green
Birmingham
Summary
Dynamic Medical Technologist with extensive experience at LabCorp, excelling in specimen testing and analysis. Proven ability to enhance customer satisfaction through effective communication and support. Skilled in operating advanced laboratory equipment and processing patient data, ensuring accurate results and quality care. Committed to maintaining high standards in medical research and patient interactions.
Overview
6
6
years of professional experience
Work History
Medical Technologist
LabCorp
11.2021 - Current
- Executed laboratory protocols for specimen processing, analysis, and results reporting.
- Operated and maintained sophisticated instruments to ensure quality laboratory operations.
- Conducted chemical analyses of body fluids to identify normal and abnormal components.
- Analyzed laboratory findings to verify accuracy of results.
Customer Service Representative
Lincare Holdings Inc.
11.2020 - 11.2021
- Educated customers about billing, payment processing and support policies and procedures.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated customers billing and insurance information.
Clinical Assistant
Children's Of Alabama Hospital
01.2020 - 11.2020
- Sanitized, restocked and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
Caregiver
Home Instead Senior Care Home
05.2019 - 01.2020
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Education
Bachelor of Science - Biology
Alabama A & M University
Normal, AL12.2018
Skills
- Customer Service & Satisfaction
- Development Activities
- Universal Precautions
- Patient Data Processing
- Medical Research
- Specimen Testing and Analysis
- Medical Laboratory Equipment
- Administrative Support
- Medical Terminology
- Patient Admission
- Microsoft Office
- 55 WPM Typing Speed
Affiliations
- Alumni Association
- Biology Club
- Manna House member
- Boy's & Girls Club (volunteering)
Timeline
Medical Technologist
LabCorp
11.2021 - Current
Customer Service Representative
Lincare Holdings Inc.
11.2020 - 11.2021
Clinical Assistant
Children's Of Alabama Hospital
01.2020 - 11.2020
Caregiver
Home Instead Senior Care Home
05.2019 - 01.2020
Bachelor of Science - Biology
Alabama A & M University
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